Job Description
Job Description
We are seeking an Assistant Store Leader to join our team! You will be responsible for overseeing and coordinating the activities of the store including sales, tours, rentals, and service.
Responsibilities:
- Open and Close store
- Schedule and supervise tour guides
- Maintain and grow customer base
- Perform basic bike maintenance
- Track monthly results and trends for business forecasting
- Resolve escalated customer complaints
- Manage social media and marketing initiatives
Qualifications:
- Previous experience in retail, customer service, or other related fields
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- The ability to learn bike mechanic skills
- Strong leadership qualities