Job Description
Job DescriptionJob Title: Salesforce & IT Support Specialist
Location: Remote
Company: Peachy Insurance
Compensation: $17/hour | Part-Time or Full-Time
About Peachy Insurance:
Peachy Insurance is a fast-growing insurance agency focused on innovation, customer service, and technology-driven solutions. We’re looking for a tech-savvy problem solver who can support both our Salesforce platform and internal IT needs.
Position Overview:
We’re seeking a detail-oriented and proactive Salesforce & IT Support Specialist to help manage our Salesforce system and assist with day-to-day IT troubleshooting for our team. This is a great opportunity for someone who is eager to learn, grow their technical skills, and be a key player in our operations.
Key Responsibilities:
Salesforce:
- Create and manage users, roles, profiles, and permission sets
- Build and maintain reports, dashboards, and workflows
- Troubleshoot data issues and support ongoing data cleanup
- Translate business needs into technical solutions in Salesforce
- Provide training and documentation for internal users
IT Troubleshooting & Support:
- Act as the first point of contact for basic tech support requests (hardware, software, login issues, etc.)
- Manage account access across tools like Google Workspace and phone systems
- Coordinate with external vendors for escalated tech needs
- Help with equipment setup for new hires
- Monitor basic security and compliance practices
Qualifications:
- No prior Salesforce experience required—we’ll train the right person
- Must be willing to obtain Salesforce Administrator certification within the first 12 months (we’ll provide tools and support to help you succeed)
- Strong general tech skills and troubleshooting ability
- Organized, dependable, and comfortable working independently
- Strong communication and problem-solving skills
- Experience with tools like Google Workspace, Slack, or other SaaS platforms is a plus
Why Join Peachy?
- Training and development provided
- Flexible schedule (part-time or full-time available)
- Supportive, fast-paced team environment
- Opportunity to build in-demand skills and grow with the company
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