Job Description
Job DescriptionGeneral Manager
Location: Puerto Rico
Salary: Negotiable (Executive-level compensation package)
Role Overview
We are seeking a highly experienced General Manager to lead a large-scale, full-service luxury resort destination in Puerto Rico. This role requires a proven hospitality executive with deep operational expertise across rooms, golf, food & beverage, and resort amenities, as well as the strategic mindset to support continued growth, including the launch of a residential component.
This is a high-visibility leadership role with full P&L responsibility, overseeing a complex operation with 400+ guestrooms, multiple golf courses, and diverse revenue streams.
Key Responsibilities
- Provide executive leadership and strategic direction for all resort operations
- Oversee financial performance, budgeting, forecasting, and profitability
- Lead and develop a large, multi-department leadership team
- Ensure exceptional guest experience across lodging, golf, dining, and amenities
- Drive operational excellence, brand standards, and service culture
- Partner with ownership and corporate stakeholders on long-term strategy
- Support the development and integration of a residential offering
- Champion compliance, safety, and risk management initiatives
Qualifications
- Proven experience as a General Manager of a large, complex resort
- Demonstrated success managing 400+ room properties with multiple amenities
- Strong background in golf resort operations required
- Experience with mixed-use or residential-hospitality developments preferred
- Spanish fluency strongly preferred (not required)
- Willingness and ability to relocate to Puerto Rico
- Strategic, hands-on leader with strong financial acumen
- Must be legally authorized to work in Puerto Rico without employer sponsorship.