Academic Technology Specialist

• Ability to effectively communicate with a diverse population.
• General knowledge of information technology systems, applications, and networks.
• Attention to detail and accuracy.
• Demonstrated communication and interpersonal skills to work with students, faculty, and staff to obtain pertinent information, communicate technical information to diverse audiences, and document issues and resolutions.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Ability to work independently and as part of a team as well as build relationships with diverse stakeholders.
• Computer skills to appropriately respond to IT complaints and issues.
• Knowledge of network connectivity, server administration, and system troubleshooting.
• Knowledge and ability to apply consultative skills to assess user needs and provide appropriate technology support.
• Strong communication and interpersonal skills with the ability to present technical information to technically diverse audiences in a clear and concise manner and produce technology education
• materials.
• Strong analytical skills to evaluate technology, configure and deploy systems updates, and troubleshoot..
• Knowledge of university policies, data needs, and data privacy regulations.
• Advanced knowledge and expertise in hardware and software troubleshooting including experience with enterprise-level systems and applications.
• Demonstrates competence in independently applying advanced judgment to support enterprise IT solutions.
• Advanced communication and interpersonal skills to provide recommendations to persuade stakeholders and management regarding technology support.
• Analytical skills to understand problems from a broad perspective and discern applicable underlying principles to conceive and develop strategic solutions.
• Advanced skill in providing work direction, training, and mentoring
• to others.
• Advanced project management skills, with the ability to manage
• multiple projects and initiatives and deadlines simultaneously

.As related to the Major Responsibilities for this position:

• Commitment to equity, inclusion, and cultural humility in serving a diverse campus community.
• Working knowledge of current Apple and Microsoft operating systems.
• Advanced troubleshooting skills across Windows, macOS, and networked computing environments.
• Knowledge of networks, data communication, and multimedia systems, including configuring and troubleshooting networks, and basic understanding of network fundamentals, including protocols, DHCP, DNS, etc.
• Ability to install and configure Windows, macOS, and Chrome systems and applications in a managed, networked computing environment.
• Knowledge, skills, experience, and communication skills required to work independently on the majority of tasks without supervision or guidance from a Lead or Manager
• Ability to monitor and remediate endpoint device vulnerabilities.
• Ability to use a ticketing system.
• Knowledge of workstation security (e.g. anti-malware software, access control, and log analysis)
• Working knowledge viewing and augmenting Windows registry.
• Excellent systems troubleshooting skills, including knowledge of applying diagnostic techniques and systematic troubleshooting paradigms for problem-solving.
• Ability to maintain intellectual flexibility, technical curiosity, and a commitment to continuous learning and adapting to emerging technologies.
• Ability to gracefully adjust to frequent change.

Minimum Qualifications:

Equivalent to a bachelor's degree in a related field and four years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

Preferred Qualifications:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three supervisor references

Application Deadline: The deadline to submit application materials is 11:55 p.m. on May 11th, 2026.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt's Human Resources Office at (707) 826-3626.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a "Campus Security Authority", pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: [0482]
Publication Date: [04/27/2026]




Advertised: 27 April 2026 Pacific Daylight Time
Application Closes: Pacific Daylight Time

To apply, visit https://careers.humboldt.edu/hm/en-us/job/556634







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