Job Description
Job Description
We are looking for a sales associate to assist in the day to day operation of our shop on South Congress. You will be responsible for knowing product details, selling products, answering customer questions, and overseeing daily tasks and routines in a retail setting.
Responsibilities:
- Welcome and identify customer needs
- Explain products and services to customers
- Keeping yourself up to date on the ever changing types of products we provide
- Using a point of sales system
- Investigate and resolve customer complaints
- Keeping the store clean and welcoming to customers
Qualifications:
- Previous experience in Smoke and/or Vape shop retail, non-negotiable
- Ability to learn and keep yourself up to date on our extensive product catalog
- Ability to communicate with customers, and resolve complaints when needed
- The ability to hold yourself accountable for completing tasks when business is slow, or if you're required to work by yourself
- Strong negotiation skills