Job Description
Job Description
Job summary Allstar Recovery is seeking a motivated and reliable Repo Driver Assistant to support our repossession operations. The assistant will work closely with our repo drivers to locate, secure, and transport vehicles and other collateral in a safe and legally compliant manner. The ideal candidate is an excellent problem-solver with strong communication skills and a commitment to professionalism. This role involves fieldwork, requires irregular hours, and offers valuable experience for those interested in advancing within the asset recovery industry.
Key responsibilities
- Field Support: Assist the repo driver in locating and verifying vehicles subject to repossession, often using GPS tracking systems and other investigatory tools.
- Asset Retrieval: Safely and efficiently assist in securing collateral and preparing it for transport, including loading and unloading vehicles onto tow trucks or flatbeds.
- Documentation: Accurately complete condition reports, inventory personal property found in repossessed vehicles, and take digital photos of collateral.
- Communication: Maintain professional and discreet communication with team members, dispatch, and, when necessary, with debtors and local law enforcement.
- Vehicle Maintenance: Assist with daily vehicle and equipment inspections, ensuring all tools are in good working order.
- Compliance: Adhere strictly to all company policies and relevant state and federal laws governing the repossession process.
- Problem-Solving: Handle unexpected challenges or situations in the field calmly and professionally.
Required skills and qualifications
- High school diploma or equivalent.
- A valid driver's license and a clean driving record.
- Excellent observation and problem-solving skills.
- Ability to remain calm and professional in potentially tense or unpredictable situations.
- Strong organizational skills and attention to detail for precise documentation.
- Ability to work irregular hours, which may include nights, weekends, and holidays.
- Physical fitness, as the role may be physically demanding.
- Ability to pass a background check.
Preferred qualifications
- Prior experience in repossession, towing, or asset recovery.
- Knowledge of repossession laws and regulations.
- Familiarity with manual transmission vehicles.
Physical demands
- Ability to lift and move up to 50 pounds and occasionally more with assistance.
- Must be able to get in and out of vehicles multiple times per day.
- The role involves standing, bending, stooping, and walking for extended periods in various weather conditions.
Note: This is a commission-based position, and earning potential is tied directly to performance.