PMO Manager

Job Description

Job Description

About the job

David Carroll and Associates is scaling and searching for a PMO to fuel our growth.

This role leads the engine that moves us forward: building a high-performing Project Management team that turns strategy into results and momentum into measurable impact.

About DCA

David Carroll Associates, Inc. is a leading full-service audio video systems design/build integrator. Our reputation precedes us in the industry, providing word of mouth marketing and repeat clients.

We do this by focusing on Quality, Innovation, Collaboration, and Craftsmanship, working in the specialty media technology solutions market. DCA partners with organizations who expect high-performance and value in building ambitious technology projects. What sets us apart is our Innovative Project Delivery Platform, and Fearless Engineering. If we can’t find it, we will make it. Our overarching goal is to become the greatest integrator in the world.

Our Workplace Culture:

• We embrace diversity, equity, inclusion, and belonging!
• We speak up with radically candid communication.
• We wholeheartedly support personal and professional growth.
• We believe mistakes can be valuable and lead to continuous improvement.
• Lastly, we value excellence and strive to achieve greatness in all we do!

Our Benefits:

• Compensation negotiable D.O.E
• 401(K)
• PTO
• Health Insurance
• Per Diem for travel
• Training allowances
• Employee mentorships and career path development

The PMO Role - You Are:

• Technically inclined with an engineering mindset or background — curious about how things work and driven to solve complex problems.
• Experienced in AV and/or broadcast systems, with a deep understanding of the technologies involved.
• A proven leader with 7+ years of experience managing projects, teams, and timelines, particularly on construction or integration sites.
• A great communicator — empathetic, collaborative, and professional under pressure.
• Familiarity with interpreting and working from technical documentation, including blueprints and system designs.
• Based on the U.S. and available full-time (40–50 hrs./week).

Your Contribution to DCA:

• Serve as the primary point of contact with in-house teams, contractors, architects, and reps.
• Take full ownership of your team’s project scope, planning, scheduling, and financial performance.
• Ensure quality control and compliance with scope, plans, and client expectations.
• Manage documentation, plan sets, change orders, and all aspects of your team’s project execution.
• Define and communicate the PMO vision and roadmap—people, process, and tools—aligned with company strategy.
• Establish clear checkpoints and decision gates: Define → Plan → Build & Test → Ready to implement → Review & Improve.
• Maintain a single source of truth for enterprise priorities, capacity, timing, and benefits tracking.
• Lead the executive cadence: manage the decision calendar, portfolio tracker, drive timely decisions.
• Frame trade-offs, risks, and recommendations—ensuring leaders act on clear options, not open questions.
• Maintain dashboards showing project health, risks, and resource allocation.

Experience:

• Experience using Exepron, our cloud-based project portfolio management solution (Not a requirement but very helpful)
• Background in IP network-based broadcast and commercial AV technologies.
• Hands-on roles as an installer, supervisor, engineer, or AV technician.
• Experience with audio, video, displays, distributed systems, lighting, and acoustics.

Our Core Values:

• Work with Compassion – Foster trust and engagement through empathy.
• Creative Collaboration – Combine experience with curiosity to find better solutions.
• Own the Details – Plan meticulously, execute flawlessly, and provide real-time feedback.
• Eager to Learn – Commit to continuous improvement and un-learning old habits.
• Act with Integrity – Follow through, think before speaking, and build trust

Strategic Programs

• Serve as liaison to Finance and Operations for demand planning.
• Lead scenario planning (volume, capacity, materials, margin) and ensure business continuity alignment.
• Integrate portfolio governance with financial and operational planning—linking projects to P&L, margin, and service metrics.
• Align Finance, Operations, Sales, and Quality on timelines, dependencies, and resource needs.
• Ensure decisions, risks, and escalations flow efficiently between teams.
• Identify and remove recurring bottlenecks; design lightweight solutions that improve speed and clarity.

Leadership & Development

• Lead, coach, and grow a high-performing team of Project Managers and Technical Services.
• Build a PMO known for accountability, curiosity, and continuous improvement.
• Champion change adoption across teams—ensuring methods, templates, and tools stick.
• Model servant leadership: clear roadblocks, mentor proactively, and celebrate wins.

Qualifications

• 7+ years in the PMO role
• Proven track record building or leading a PMO and driving enterprise governance.
• Hands-on experience with direct partnership with Finance and Operations leadership.
• Executive-level communication and synthesis skills; able to simplify complexity for decision-makers.
• Skilled in leading through influence.
• PMP or Agile certification preferred.
• Bachelor’s degree required, MBA a plus.
• Must be legally authorized to work in the United States

Company DescriptionDavid Carroll Associates, Inc. is a leading full-service audio video systems design/build integrator. We have been in business since 1998. Our primary markets are corporate communications and media and entertainment production. We have a high level of client satisfaction, and our reputation precedes us in the industry, providing word of mouth marketing and repeat clients. Please visit us at www.davidcarroll.com
DCA’s core values are Work with Compassion, Creative Collaboration, Own the Details, Eager to Learn, and Act with Integrity. Our core focus is Quality, Innovation, Collaboration, and Craftsmanship, working in the specialty media technology solutions market. DCA partners with organizations who expect high-performance and value in building ambitious technology projects. Our unique offerings are our Innovative Project Delivery Platform, Fearless Engineering, and if we can’t find it, we will make it. Our core target is to become the greatest integrator in the world.

Company Description

David Carroll Associates, Inc. is a leading full-service audio video systems design/build integrator. We have been in business since 1998. Our primary markets are corporate communications and media and entertainment production. We have a high level of client satisfaction, and our reputation precedes us in the industry, providing word of mouth marketing and repeat clients. Please visit us at www.davidcarroll.com\r\nDCA’s core values are Work with Compassion, Creative Collaboration, Own the Details, Eager to Learn, and Act with Integrity. Our core focus is Quality, Innovation, Collaboration, and Craftsmanship, working in the specialty media technology solutions market. DCA partners with organizations who expect high-performance and value in building ambitious technology projects. Our unique offerings are our Innovative Project Delivery Platform, Fearless Engineering, and if we can’t find it, we will make it. Our core target is to become the greatest integrator in the world.