SEASONAL FRONT DESK HELPER

Job Description

Job Description

Position Summary:

This position is primarily responsible for assisting the front desk department and making resort guests feel welcome. This position requires that all guests be greeted as they enter the lobby and that assistance to the front desk department is provided by performing needed tasks. In addition, this position will also perform the following duties:

Specific Responsibilities:

• Making Check in Packets for the weekend.
• Placing keys inside the key envelopes.
• Stocking check-in stations.
• Refilling paper in all printers.
• Shredding paper.
• Greeting Guests.
• Must be dependable, consistently present, and punctual.
• Adheres to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Employee Handbook.
• Performs all other duties as assigned by management.

Position Requirements (Skills/Abilities):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Managerial Responsibilities:

This position has no supervisory responsibilities.

Position Requirements (Skills/Abilities):

Experience:

One year hospitality/customer service-related experience is required.

Education:

High School diploma or GED required or in the process of completing it.

Flexible Scheduling:

Must be able to work Evenings, Friday, Saturday, Sunday and Holidays.

Physical Demands:

While performing the duties of this job the employee is required to walk, stand, stoop, kneel, crouch or crawl. The employee is required to use his/her hands and fingers to feel, and reach for objects of various sizes, shapes and weight.

The employee will occasionally be required to climb a step ladder or balance and, to talk, hear and/or smell. The employee must regularly push, pull, lift and/or move 10-25 lbs. And occasionally push, pull, lift and/or move 50 or more pounds with assistance. Specific Vision abilities required for this job include Close vision, Distance vision, color vision, peripheral vision, depth perception and ability to focus in various settings. Good Customer Service skills are a must.

Standards of Appearance:

This position is highly visible in all resort areas, team members must present a clean professional appearance and must adhered to Daily Management, Inc., Local Standard Operating Procedures-Standards of Appearance.

Standards of Conduct:

The high ethical standards of Daily Management, Inc. must be upheld by all members of the management team. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, alcohol consumption, etc., stated in the Team Member handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for guests and fellow team members and will achieve this goal through responsible action as individuals and as a group.