Job Description
Job DescriptionThe Youth Coach is responsible for ensuring a positive customer experience. Youth Coaches are responsible for delivering great member service. As a youth coach you may be asked to teach a class on Saturday (late morning).
Member Experience
- Focus on changing lives through Service, Science and Sales
- Be a brand ambassador of UFC Gym and its Train Different philosophy
- Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life
- Conduct safe and effective private training sessions
- Maintain the organization and neat presentation of the fitness floor and training spaces always
REQUIRED QUALIFICATIONS:
Knowledge, skills & abilities:
- Multi-year experience instructing and working with youth and youth programs.
- Ability to guide and educate Youth and parents on all related programs and expectations.
- Knowledge of company policies, practices and procedures, including emergency and safety procedures.
- Strong interpersonal and communication skills.
- Able to generate, maintain and demonstrate a friendly, enthusiastic and positive attitude.
- Possess a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff.
- Understands and follow oral and written instructions.
- Communicates clearly and concisely.
- Possesses strong organizational skills. Demonstrates the ability to organize and prioritize multiple tasks.
- Ability to work, setup and execute successful classes
- Self motivator/Customer service minded