Job Description
Job Description
Summary
The IT Co-op is 37.5 hour/week position that supports the work of the IT department. The IT Co-op will work with IT team members on various tasks and projects in a hybrid environment. The IT Co-op will have an opportunity to observe and participate in IT operations including software development, technical troubleshooting, IT inventory tracking, testing, and providing end-user support. The IT Co-op will require a strong technical aptitude, ability to solve problems, and will be enthusiastic about technology and assisting others. This role must work well in a team environment and have a strong willingness to learn.
Essential Functions
- Assist the IT team with end-user technical support and projects as assigned
- Provide hands on deskside IT hardware troubleshooting and support, including peripherals
- Support IT Development and Business Analyst teams on tasks and projects regarding IT software development initiatives
- Provide support with IT asset inventory data and tracking
- Assist with MSBA application and website testing
- Create and update technical documentation
- Job shadowing with IT Team members
- Other tasks as assigned