Mandarin or Cantonese Physical Therapy and Acupuncture Front Desk

Job Description

Job DescriptionBenefits:

• Employee discounts
• Training & development
• Wellness resources

Full-Time Physical Therapy and Acupuncture Front Desk / Receptionist (Mandarin or Cantonese Required)

Location

139 Centre St, New York, NY 10013

Schedule

• Monday, Tuesday, Wednesday, Friday & Saturday
  
  
• 9:30 AM 6:00 PM
  
  
• 30-minute unpaid lunch break
  
  
• On-site position (not remote)
  
  

Position Overview


We are a busy outpatient physical therapy private practice seeking a full-time Front Desk / Receptionist who is Mandarin or Cantonese speaking. The ideal candidate is organized, detail-oriented, and able to multitask in a fast-paced healthcare environment.

Key Responsibilities

• Schedule patient appointments and manage daily calendars
  
  
• Verify and inquire about insurance benefits
  
  
• Answer phone calls and respond to all communication channels used by the company
  
  
• Organize and maintain patient files and records
  
  
• Assist with insurance billing-related matters
  
  
• Communicate with insurance companies via phone and email
  
  
• Perform general front desk and administrative duties
  
  

Required Skills

• Proficiency in Microsoft Excel, Word, and Google Sheets
  
  
• Strong communication and customer service skills
  
  
• Ability to multitask, work independently, and solve problems efficiently
  
  
• Basic office and administrative skills

Job Requirements

• High school diploma required
  
  
• Meticulous, responsible, and enthusiastic attitude
  
  
• Ability to communicate clearly with patients and staff
  
  
• Must be legally authorized to work in the United States

Language Requirements

• Mandarin or Cantonese (Required)
  
  
• English (Required)

Compensation

• Hourly pay: $18 $22, based on experience

Healthcare Setting

• Outpatient
  
  
• Private practice
  
  

Medical Specialty:

• Physical & Rehabilitation Medicine