Microsoft Technician Specialist

Job Description

Job Description

Microsoft Technician / Network Service & Support

A minimum of 2 years Microsoft technology specific work experience is required. The candidate will be responsible for the timely completion of computer network service and support issues. This position will require daily local travel and requires a self-directed individual with a car. Excellent computer network troubleshooting skills are a must.

Essential Duties and Responsibilities:

• Remediation of initial support calls from various clients
• Escalate service calls to the appropriate department or individual when necessary
• Configure and install network devices and services including RMM tools
• Perform network maintenance and system upgrades as required
• Willing to closely work with and maintain system documentation and change control policies
• Communicate clearly with vendors, co-workers, and clients for issue resolution
• Willing to participate in a rotational on-call team support schedule
• The ability to lift between 25 - 45 Lbs.

Requirements:

• 3+ years of experience working with current Microsoft Windows Operating Systems
• Experience with Routers/Firewalls/Switches, TCP/IP, DNS and VPN
• Knowledge of Active Directory
• Hands on experience with Microsoft 365 setup and migrations

Pluses

Certifications

VoIP Unified Communications Experience

Previous Experience in a Manager Service Company

Benefits

Full Time-Competitive Salary

Full Benefits

Company Pay for Certifications

Job Type: Full-time

Salary: Negotiable based on experience