Front Desk Associate 7 am to 3 pm Shift Week ends required
Holiday Inn Express Hotel & Suites
Gahanna, OH, USA
6/14/2022
Travel & Tourism
Full Time
Job Description
Job Description
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, front desk service,
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Company DescriptionHoliday Inn Express Hotel & Suites IHG Brand Hotel
460 Waterbury ct
Gahanna Ohio 43230
Company Description
Holiday Inn Express Hotel & Suites IHG Brand Hotel\r\n460 Waterbury ct\r\nGahanna Ohio 43230