Job Description
Job DescriptionBenefits:
- Competitive salary
Location
Austin, TX
Experience Level
Mid-Level (47 years of relevant experience)
Role Overview
The Systems Analyst supports business analysis, requirements gathering, and application development activities within a healthcare-focused environment. This role works closely with business and technical stakeholders to analyze processes, document requirements, and support system enhancements, particularly in Medicaid claims processing systems.
Key Responsibilities
Business Analysis & Requirements Gathering
- Gather and document business requirements, use cases, workflows, and acceptance criteria
- Analyze current processes and recommend improvements or automation opportunities
- Translate user needs into functional requirements and system specifications
System Analysis & Design Support
- Evaluate system capabilities and feasibility of requested enhancements
- Perform cost-benefit analysis and identify solution alternatives
- Ensure designs align with organizational standards and architecture guidelines
Testing & Quality Assurance
- Develop test scripts, generate test data, and execute system testing
- Identify defects, perform debugging, and validate fixes
- Ensure applications meet quality, performance, and maintainability standards
Communication & Stakeholder Collaboration
- Provide status updates and communicate issues impacting delivery
- Collaborate with developers, analysts, and project teams
- Present system functionality and technical concepts to both technical and non-technical stakeholders
Documentation & Knowledge Transfer
- Create and maintain technical and functional documentation
- Support knowledge transfer and reduce single points of failure
- Document system workflows, architecture, and dependencies
Required Qualifications
- 5+ years of experience in business/system analysis within IT environments
- Experience with Medicaid claims processing systems
- Strong experience gathering and documenting requirements and workflows
- Experience performing cost-benefit analysis and evaluating system solutions
- Experience analyzing input/output data and reporting structures
- Experience using Azure DevOps and creating wireframes
- Knowledge of Agile or Scrum methodologies
- Strong analytical, communication, and interpersonal skills
- Knowledge of IT architecture, data integrity, and security practices
- Awareness of emerging technologies and industry trends
Preferred Qualifications
- Experience with Texas DIR Project Delivery Framework
- Familiarity with enterprise architecture and information management practices
- Experience working within large-scale or government IT environments
Core Skills & Attributes
- Strong analytical and problem-solving skills
- Ability to translate business needs into technical requirements
- Effective communication across technical and business audiences
- Ability to work independently with moderate supervision
- Strong documentation and process discipline
- Collaborative mindset with focus on continuous improvement