Job Description
Job Description
We are looking for a Field Service Sales Manager to drive growth in the aftermarket service business while building trusted partnerships with industrial customers in Bethlehem, Pennsylvania. In this role, you will combine commercial insight with technical understanding to uncover service opportunities that improve equipment performance, limit unplanned outages, and support long-term asset reliability. This position is ideal for a sales specialist who is comfortable in the field, skilled at consultative selling, and motivated by creating lasting value for manufacturing clients.
If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624
Responsibilities:
• Create and carry out a territory growth strategy focused on expanding service-related revenue across assigned accounts.
• Engage manufacturers to uncover needs tied to maintenance programs, repair work, replacement parts, equipment enhancements, and modernization initiatives.
• Develop productive relationships with plant leadership, maintenance teams, engineering contacts, and procurement stakeholders.
• Visit customer facilities to assess equipment conditions and recommend practical service solutions that improve uptime and operating efficiency.
• Prepare service proposals, pricing packages, and contract terms, then guide negotiations through to close.
• Work closely with operations, engineering, and project teams to support smooth delivery and a strong customer experience after the sale.
• Maintain accurate pipeline activity, account updates, and revenue forecasts within the company CRM system.
• Track customer feedback and identify additional ways to strengthen account retention and long-term partnership value.
• Stay current on industry developments, competitor activity, and evolving market demands to refine sales strategies.
• Represent the organization in trade events, customer meetings, and other industry-facing engagements to generate business opportunities.
• At least 3 years of sales experience, with a strong preference for work involving industrial, manufacturing, equipment, or service-based environments.
• Demonstrated ability to sell technical services, maintenance offerings, or aftermarket support programs through a consultative approach.
• Solid understanding of manufacturing operations, equipment reliability, and common maintenance considerations within industrial settings.
• Strong communication, negotiation, and relationship management skills with the ability to influence both technical and business decision-makers.
• Comfort reviewing technical information and translating it into clear commercial recommendations for customers.
• Experience using CRM or sales management platforms to track opportunities, maintain account records, and support forecasting.
• Ability to manage travel within the assigned territory, expected to range from approximately 50% to 70%.
• Valid driver's license required.