HUMAN RESOURCES DIRECTOR

Job Description

Job Description

City of Jonesboro, Georgia

Human Resources Director

Department: Human Resources

Reports To: City Manager

FLSA Status: Exempt

Supervises: Human Resources Staff and Assigned Personnel

Position Summary

The Human Resources Director serves as the City's chief human resources professional and is responsible for planning, organizing, directing, and administering all human resource functions for the City of Jonesboro. The Director develops and implements personnel policies, procedures, and programs that support organizational goals while ensuring compliance with federal, state, and local employment laws.

This position provides strategic leadership in recruitment, classification and compensation, employee relations, benefits administration, payroll coordination with Finance, performance management, training and development, risk management, and organizational development. The Human Resources Director serves as a member of the City's management team and advises the City Manager, department heads, and employees on personnel-related matters.

The Human Resources Director reports to the City Manager and is responsible for administering the City’s human resources programs in accordance with applicable law, the City Charter, adopted personnel policies, and authorized administrative directives. The Director provides professional advice, information, and recommendations to the City Manager, Mayor, and City Council, as appropriate to their respective official responsibilities. The Director exercises independent professional judgement within the scope of assigned duties and delegated authority.

Essential Duties and Responsibilities

The following duties are representative of the work performed and are not intended to be all-inclusive:

Human Resources Administration

• Direct and coordinate all citywide human resources functions, including recruitment, staffing, compensation, benefits, employee relations, training, performance management, and records administration.
• Develop, implement, interpret, and enforce personnel policies, procedures, and programs.
• Ensure compliance with applicable federal, state, and local employment laws, regulations, and standards.
• Manage personnel records and maintain confidential employee information.
• Ensure all City job descriptions remain current, accurate, and legally compliant.
• Provide professional guidance and support to the City Manager, department directors, supervisors, and employees regarding personnel matters.

Recruitment and Talent Management

• Develop staffing strategies and oversee all recruitment and selection activities.
• Prepare and coordinate employment advertisements, candidate screening, testing, interviewing, and hiring processes.
• Identify and cultivate recruitment sources to attract qualified candidates.
• Support employee retention initiatives and workforce planning efforts.
• Coordinate onboarding and employee orientation programs.

Compensation, Benefits, and Payroll

• Administer classification and compensation programs, including pay studies and salary analysis.
• Coordinate employee benefits programs, including health insurance, retirement, wellness initiatives, and annual open enrollment.
• Evaluate insurance programs and recommend improvements to benefit offerings.
• Coordinate with Finance for payroll administration and ensure compliance with legal and organizational requirements.
• Assist with preparation of the City's annual operating budget by reviewing salary projections and personnel-related expenditures.

Employee Relations and Organizational Development

• Foster a positive employee-oriented culture that promotes teamwork, accountability, continuous improvement, and high performance.
• Provide employee and supervisory counseling regarding workplace concerns and employee relations matters.
• Investigate and resolve employee complaints and workplace issues.
• Develop and administer employee training, leadership development, and organizational development programs.
• Coordinate performance evaluation systems and assist supervisors with performance management processes.
• Monitor workplace morale, productivity, and employee engagement initiatives.

Risk Management and Safety

• Administer the City's workers' compensation program and maintain associated records.
• Coordinate pre-employment and random drug screening programs.
• Manage risk management activities related to employee injuries, property claims, and employment practices.
• Assist in developing and implementing workplace safety and wellness programs.
• Coordinate with insurance carriers, legal counsel, and third-party admini�trators as necessary.

Leadership and Strategic Management

• Participate as a member of the City's executive leadership team.
• Prepare reports, studies, policies, and recommendations for the City Manager, Mayor, and City Council.
• Supervise assigned human resources staff and support their professional development.
• Lead special projects related to organizational effectiveness and workforce planning.
• Perform related duties as assigned.

Knowledge, Skills, and Abilities Knowledge of:

• Public sector human resources administration principles and practices.
• Federal and state employment laws and regulations, including EEO, FMLA, FLSA, ADA, COBRA, HIPAA, and related requirements.
• Classification and compensation systems.
• Employee benefits, workers' compensation, and risk management programs.
• Recruitment, selection, training, and organizational development practices.
• Governmental organization and municipal operations.
• Human resources information systems (HRIS}.
• Microsoft Office Suite and computerized personnel management systems.

Skills and Ability to:

• Develop and implement effective human resources programs and policies.
• Communicate effectively, both orally and in writing.
• Prepare technical reports, policies, procedures, and presentations.
• Exercise sound judgment in handling confidential and sensitive matters.
• Establish and maintain effective working relationships with elected officials, employees, department heads, and the public.
• Lead, motivate, mentor, and supervise staff.
• Analyze complex personnel issues and recommend practical solutions.
• Manage multiple priorities and projects simultaneously.
• Maintain a high degree of professionalism, integrity, and confidentiality.

Minimum Qualifications: Education and Experience

Bachelor's degree from an accredited college or university in Human Resources Management, Public Administration, Business Administration, Organizational Development, or a related field; and

One of the following:

• Five (5) years of progressively responsible professional human resources management experience, preferably in local government; or
• An equivalent combination of education, training, and experience sufficient to successfully perform the essential duties of the position.

Preferred Qualifications

• Master's degree in Human Resources, Public Administration, Business Administration, or related field.
• Five (5) or more years of local government human resources experience.
• Professional certifications such as:

• • • SH RM-SCP (Society for Human Resource Management Senior Certified Professional)
    • SHRM-CP
    • IPMA-HR Certification
    • Employee Benefits Certification

• Experience implementing HRIS.

Supervisory Controls

Work is performed under the general direction of the City Manager and Mayor. The Human Resources Director exercises independent judgment and discretion in administering City personnel programs and supervising assigned personnel.

The Human Resources Director position is subject to annual appointment by Mayor and Council in January of each year.

Physical Demands

• Work is primarily performed in an office environment.
• Requires prolonged sitting, standing, walking, and use of office equipment.
• Requires operation of computers, telephones, and other standard office equipment.
• May occasionally attend meetings, training sessions, and external events requiring travel.

Work Environment

Work is primarily performed in a professional municipal office environment with frequent interaction with employees, department leaders, elected officials, vendors, and the public. Occasional attendance at evening meetings and special events may be required.

The City of Jonesboro is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws. Employment with the City of Jonesboro is subject to applicable municipal personnel policies and Georgia law.