Job Description
Job Description
Administrative Assistant
Job Type: Full-Time
Position: Administrative Assistant
We are looking for a friendly, dependable, and organized Administrative Assistant to join our team. The ideal candidate will provide excellent customer service, handle administrative and data-entry responsibilities accurately, and help coordinate daily delivery operations.
Job Responsibilities
- Answer incoming phone calls in a professional and friendly manner.
- Greet customers and provide a welcoming, positive experience.
- Enter and maintain accurate sales, customer, and account information.
- Assist customers with questions regarding accounts, orders, deliveries, and related information.
- Coordinate and route delivery trucks efficiently based on customer orders and delivery needs.
- Communicate with drivers and customers to help ensure deliveries are completed accurately and on time.
- Handle customer inquiries and resolve issues professionally and courteously.
- Count and balance the cash till accurately at the beginning and/or end of the workday.
- Maintain accurate records and complete routine administrative tasks.
- Assist with general office duties and support the team as needed.
- Maintain a clean, organized, and professional front-office environment.
Qualifications
- Excellent customer service and communication skills.
- Friendly, professional, and positive attitude.
- Strong attention to detail and accuracy.
- Basic computer and data-entry skills.
- Ability to multitask and prioritize in a busy environment.
- Comfortable answering phones and communicating with customers and delivery personnel.
- Ability to handle cash accurately and responsibly.
- Previous administrative, customer service, dispatch, or office experience is a plus.
- Reliable attendance and a strong work ethic.
Ideal Candidate
The ideal candidate is someone who is friendly, dependable, organized, detail-oriented, and comfortable working with both customers and delivery drivers. This position requires someone who can stay calm and professional while managing multiple responsibilities throughout the day.
If you enjoy helping people, staying organized, and being an important part of a busy team, we would love to hear from you!