Job Description
Job DescriptionDescription:
LivINN Hotels is a locally owned hospitality company based in Burnsville, MN, with properties throughout the Twin Cities metro and Sharonville, Ohio. We are professional, agile, and fast-paced, and our mission is simple: to provide exceptional and memorable experiences for our guests and residents.
We’re currently seeking a dependable, customer-focused Front Desk Clerk / Night Auditor to join our team. This role is ideal for someone who enjoys working independently overnight while delivering outstanding guest service and ensuring smooth hotel operations.
Part Time: Sundays 7am- 3pm, Mondays 3pm - 11 pm. With Additional flexibility to cover partial shifts from 3 pm - 8pm other days.
Starting Pay: $17.00 per hour
Supplemental benefits available
401k
What You’ll Do
- Warmly welcome and assist guests during check-in, stay, and checkout
- Manage front desk operations efficiently to minimize wait times
- Answer phone calls using LivINN’s Signature Call Formula.
- Maintain knowledge of hotel policies, rates, promotions, and local attractions
- Keep the lobby and shared spaces clean, organized, and welcoming
- Ensure guest confidentiality, key security, and monitor cameras for safety
- Complete shift checklists and incident reports as needed
- Complete laundry duties each shift.
Requirements:
What We’re Looking For
•Excellent customer service and communication skills
•Ability to remain calm, professional, and courteous in all situations
•Strong attention to detail and organizational skills
•Comfort working independently during overnight hours
•Familiarity with the local area or willingness to learn
•Ability to manage multiple responsibilities in a fast-paced environment
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Qualifications
•High school diploma or equivalent
•Ability to pass a background check
•Willingness to work varying shift lengths based on business needs
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Physical Requirements
•Ability to stand for extended periods
•Frequent bending, lifting, and folding laundry
•Ability to lift up to 50 pounds when needed
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Why Work with LivINN?
•Supportive, tight knit team environment
•Opportunity to grow with a small hospitality company
•Meaningful work where your service directly impacts guest experiences
If you take pride in reliability and customer care, we’d love to meet you.
Apply today and be part of a team that makes every stay memorable.