Real Estate Assistant

Job Description

Job Description

We’re looking for a highly organized, proactive Real Estate Assistant to support a top-producing real estate team in St. Augustine. This role is ideal for someone who thrives in a fast-paced, client-focused environment, communicates exceptionally well, and is eager to grow alongside a high-performing agent.

Our ideal candidate is tech-savvy, has superb organizational skills, a knack for customer service, and a strong understanding of the real estate transaction process. Excellent writing skills and proficiency with modern technology—especially AI tools—are essential.

NOT looking for a virtual assistant. Must be local - we need someone to be available to work in person.

Compensation:

$18 - $22 hourly

Responsibilities:

Administrative Support:

• Run errands as needed
• Handle various administrative tasks & research assignments
• Schedule property showings & prepare necessary materials
• Assist with SOPs to improve operational efficiency
• Assist with office management & team organization
• Write & format email templates for listings, showings, follow-ups, etc
• Track lead sources & flow among team agents in CRM
• Input sales & keep transaction records current
• Manage Kevin's calendar

Marketing Support:

• Manage online profiles (Zillow, Yelp, FastExpert, etc)
• Manage & improve Kevin's Google Business Profile
• Implement SEO for Google & ChatGPT
• Manage CRM smart plans for leads & past clients
• Develop blog content using AI tools
• Source content for marketing
• Assist with social media posts
• Update & create marketing materials using Canva
• Manage website
• Prepare monthly Realtor Report newsletter (direct mail)
• Prepare monthly Coastal Key e-newsletter (e-mail)
• Maintain client touchpoints throughout the year
• Contribute to ongoing branding & marketing initiatives

Client Relations:

• Maintain CRM (organization, tagging, follow-ups, client profiles, etc)
• Follow up with new leads & track engagement to ensure timely communication
• Manage client milestones (birthdays, home sale anniversaries, etc.)
• Client Intake Form requests & follow-ups
• Serve as a point of contact for clients to free up Kevin's time
• Assist with client events & "pop-bys"
• Manage reviews
• Respond to client needs with urgency, attentiveness, & professionalism

Listing Support:

Listing Appointment Coordination

• Appointment scheduling
• Prepare pre-listing packet & listing appointment materials
• Appointment follow-ups

Listing Preparation

• Draft listing descriptions
• Set up lock box & signage at the listing
• Assist with property staging
• Coordinate photography, cleanings, repairs, etc

Listing Management

• Open house coordination & preparation
• Weekly Feedback Friday reports for sellers
• Gather feedback from showings & inspections

Post-Closing

• Remove the lockbox & signage at the listing
• Assist with closing gifts
• Coordinate post-closing activities
• Client post-closing drip campaigns

Qualifications:

• Weekend and evening availability
• Candidates are required to have a high school diploma or GED
• Possesses a basic understanding of Microsoft Word, Excel, PowerPoint, and customer database systems

• Previous experience in an administrative role
• Previous experience in the real estate industry is a plus
• CRM software experience is a plus
• AI tool training is a plus
• Must be tech-savvy with a willingness to master AI tools at a high level
• Highly organized
• Excellent communication & interpersonal skills
• Writing & marketing experience
• Ability to learn efficiently online (i.e., webinars, training videos)
• Detail-oriented & proactive
• Dedicated to maintaining a professional yet personal touch
• Ability to work independently & as part of a team
• Comfortable in a client-facing role
• Capable of representing the brand with integrity

About Company

I am a Broker Associate at Endless Summer Realty in St. Augustine, Florida, with over 10 years of experience in the real estate industry. I find great fulfillment in helping my buyers and sellers reach their real estate goals in the city I am proud to call home. I have an easygoing nature, and I am known for my ability to listen and understand my clients' needs. My clients' happiness with their home-buying/selling decisions is of the utmost importance to me. I always strive to be a valuable asset for my clients and do everything I can to ensure that they receive nothing less from my representation and service. Although you would be working directly for me, you will still be part of the Endless Summer Realty family and enjoy going to meetings and events! We like to have a lot of fun at ESR and support the local community as much as we can!