Job Description
Job Description
As a BDC Sales Representative, you’re one of the most important team members at our Honda Vista Dealership. You’re a critical point of contact, primarily for our Sales Department guests, and your communication is critical in creating a super experience. You will handle all incoming profit center call for the Sales department, as well as performing follow up to invite guests to the dealership.
What You’ll Do:
- Communicate effectively with Sales guests according to their preferred method of communication
- Respond to guest and team inquiries in a timely fashion
- Make outbound follow up calls to improve Customer Satisfaction Index (CSI)
- Contact all ‘no-shows’ to reschedule any missed appointments
- Schedule prospective customers for test drive opportunities
- Provide order status updates, appointment reminders and handle recall campaigns
- Drive yourself and the team to maintain a super work environment and get better every day
What You’ll Need:
- Full-time availability. You’ll also need to be at least 18 years old
- A valid driver’s license and acceptable driving record
- Strong communication skills with both Norm Reeves staff and guests
- Be able to work comfortably both with guests in-person and via phone calls
- A professional appearance and work ethic
- Excellent organizational and follow up skills
- Ability to multi-task in a fast-paced environment
What We Offer:
- Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
- Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
- Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
- Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
- Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
- Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
- Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
- Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
- Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
- Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.