Healthcare Customer Service Representative
Job Description
Job Description
A-Line Staffing is seeking a motivated and detail-oriented Healthcare Customer Service Representative This role offers career growth, a supportive work environment, and full-time hours (40+ per week).
If interested in this Healthcare Customer Service Representative position APPLY NOW for IMMEDIATE consideration
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE | DETAILS AND COMPENSATION:
- Location: Louisville KY 40222 – 100% on-site
- Payrate: $18/hr
- Required Availability: Full-Time | Monday – Friday 9:00 AM–6:00 PM/10:00 AM–7:00 PM
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE | SUMMARY AND HIGHLIGHTS:
The Healthcare Customer Service Representative will provide excellent service to both internal and external customers. This role involves handling customer inquiries, processing orders, providing follow-up support, and researching issues to help resolve customer concerns.
- This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
- Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE | RESPONSIBILITIES:
- Answer customer inquiries by phone and email.
- Take and process customer orders.
- Provide timely follow-up services and support.
- Research and troubleshoot customer questions and problems.
- Assist internal and external customers with requests of varying complexity.
- Communicate professionally and effectively with customers and team members.
- Maintain a high level of customer service and interpersonal skills.
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE | REQUIREMENTS:
- Education: High School Diploma or GED (verifiable)
- Attendance: Commitment to mandatory attendance during the first 90 days.
- Previous customer service experience in a healthcare setting is required.
- Strong verbal and written communication skills.
- Excellent interpersonal and problem-solving abilities.
- Ability to research information and troubleshoot customer issues.
Take the Next Step!
Join a company that values your growth and contributions. If you’re interested in the Healthcare Customer Service Representative role apply now or contact us for immediate consideration!
Brittney Blackman