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Medical Front Desk Specialist

Robert Half
locationSan Francisco, CA, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job Description

We are looking for a dedicated Medical Front Desk Specialist to join our team in San Francisco, California. In this role, you will be the first point of contact for patients, ensuring a welcoming and efficient environment while handling a variety of administrative and operational tasks. This is a long-term contract position in the healthcare industry, offering an excellent opportunity to contribute to a high-performing medical team.


Responsibilities:

• Serve as the primary point of contact for patients, managing check-ins and answering inquiries with professionalism and empathy.

• Oversee front desk operations, including billing, payment collection, and maintaining a clean and organized work area.

• Utilize electronic health record (EHR) systems to update and manage patient information while ensuring compliance with privacy regulations.

• Coordinate with medical staff and students to provide administrative support and streamline daily operations.

• Handle patient feedback and assist in maintaining a positive experience for all visitors.

• Order meals for doctors and ensure timely delivery during clinic hours.

• Assist with scheduling appointments and managing inbound calls efficiently.

• Support bookkeeping and budgeting tasks as required.

• Perform light physical tasks such as organizing office supplies and ensuring the workspace is well-stocked.


** If you're interested in this position, please apply to this position and contact Julia Henderson at julia.henderson - at - roberthalf - .com with your word resume and reference job ID# 00416-0013223710 **

• A minimum of 18 post-high school education units or equivalent experience.

• At least two years of administrative experience, preferably in a medical office setting.

• Proficiency in office software such as Microsoft Word, Excel, and PowerPoint.

• Exceptional communication and customer service skills, with the ability to handle diverse patient needs.

• Familiarity with EHR systems and medical office technologies like Allscripts, Cerner, and Dentrix.

• Must be fully vaccinated and able to pass all required screenings, including drug testing.

• Ability to manage multiple tasks efficiently while maintaining attention to detail.

• Physical capability to perform light office duties, including standing, walking, and lifting up to 25 pounds.


** If you're interested in this position, please apply to this position and contact Julia Henderson at julia.henderson - at - roberthalf - .com with your word resume and reference job ID# 00416-0013223710 **

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