Job Description
Job DescriptionGood catch. Here's the corrected version with Boise in place of Meridian:
Spa Receptionist
About the role
Organic Origins Spa is hiring a Spa Receptionist to join our growing team in Boise, Idaho. You are the first impression every guest receives when they walk through our doors, and the calm, capable presence that carries them from arrival to checkout. This role is part hospitality, part operations, part sales, and it sits at the heart of how our spa actually runs.
We are looking for someone polished, warm, organized, and genuinely interested in wellness. You should be the kind of person who notices when a guest looks tense and adjusts the room temperature without being asked. You should also be comfortable on a computer, confident on the phone, and unflappable when the schedule shifts mid-day.
What you will do
- Welcome every guest with warmth, eye contact, and an unhurried tone that sets the mood for their visit
- Manage the daily flow of appointments, check-ins, and checkouts with accuracy
- Book services and memberships, and confidently recommend treatments, packages, and retail products that fit each guest
- Answer phones and respond to inquiries with professionalism and personality
- Process payments, gift cards, and membership transactions
- Handle guest concerns calmly and resolve them with hospitality-first judgment
- Keep the reception area, retail displays, and common spaces guest-ready at all times
- Support the team behind the scenes: prepping intake forms, communicating with therapists and estheticians, and keeping the day on track
- Take on other responsibilities as the business grows
What we are looking for
- 2+ years of front-of-house, hospitality, or spa reception experience preferred
- Excellent verbal and written communication, with a warm and professional tone
- Strong organizational skills and the ability to manage multiple priorities without losing composure
- Comfort with point-of-sale systems, scheduling software, and Google Workspace suite (Docs, Sheets, Drive)
- A sales-comfortable mindset; you understand that recommending the right service is part of taking care of the guest
- High school diploma or GED
- Genuine alignment with our mission, values, and standards of care
What you get in return
- Competitive pay
- Performance-based semiannual pay increases
- Complimentary massages and facials
- Generous retail discounts
- Real mentorship and a clear path toward leadership for the right person
- A beautiful, well-run environment where your work is seen and valued
How to apply
Send your resume to careers@organicoriginsspa.com and tell us, in a few sentences, why hospitality and wellness matter to you. We read every application.