Job Description
Job Description
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Requirements and Skills:
• Ability to exhibit self-confidence while remaining humble
• Proactive, energetic, “can-do” attitude
• Dedication to enriching the lives of our employees and families, our clients, our organization, and the communities we serve
• Exhibit great troubleshooting and critical thinking skills while in a fast-paced environment with quickly-changing areas of focus
• Genuine, honest, common sense, and caring
• Excellent communication, interpersonal, organizational, active listening, and customer care skills
Expectations:
• Protective of Imagine IT and client’s value by exercising strict confidentiality with respect to any and all accessible information, whether verbal, written or digital.
• Represents Imagine IT in a positive manner in all interactions with clients and prospective clients, projecting a positive, friendly, and professional image at all times.
• Takes advantage of training resources, participates in educational opportunities, reads professional publications and participates in professional organizations in an effort to increase job knowledge.
• Priority Management; Ability to prioritize differing timelines and deliverables while staying calm in stressful situations.
• Willingness to work flexible hours when necessary to achieve client and team goals. Adaptive in a fast-paced environment.
• Proven track record of gaining trust and respect by consistently demonstrating sound critical thinking skills.
• Ability to identify areas for improvement of process and procedure, and provide constructive feedback to management.
• Inter-departmental communication and seamless cooperation.
Compensation Package:
- Competitive Salary
- 14 Days/Year PTO (2 additional days added per year, to a maximum of 30)
- $95 Monthly Technology Reimbursement
- 7 Paid Holidays
- Medical & Dental Insurance
- Voluntary Vision Insurance
- Qualifying Health Savings Account
- Life Insurance
- Accident Insurance
- Identity Theft Coverage
- Optional AFLAC Supplemental Insurance
- 401(k) Plan (with company matching)
- Milestone Service Anniversary/Birthday Bucks
- Monthly dollars for you to recognize the efforts of your peers
- $200 Wellness Reimbursement
- Professional Development Opportunities
- Employee Engagement Events
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