Job Description
Job Description
Medical Receptionist – Dermatology
We are seeking a friendly, organized, and professional Medical Receptionist for a busy Dermatology office. This role is ideal for someone with front desk experience in a high-volume medical setting who enjoys working with patients, families, and clinical staff in a fast-paced environment (200 + patients daily) .
Responsibilities:
- Greet patients and families warmly and manage front desk operations in a professional manner.
- Check patients in and out, verify demographics, and update insurance and registration information.
- Schedule and confirm appointments using an EMR and practice management system.
- Answer and route incoming calls, respond to patient inquiries, and provide excellent customer service.
- Assist with referral coordination, patient forms, and general administrative support as needed.
- Maintain accurate records, handle confidential information, and ensure HIPAA compliance.
- Support smooth patient flow by communicating with clinical staff and assisting with day-to-day office needs.
- Keep the reception area clean, organized, and welcoming for pediatric patients and families.
Please note that shift times are 8:30 AM – 5:00 PM; however, times may vary based on a rotating schedule.
The rotation includes the following shifts:
7:30 AM – 4:00 PM
8:00 AM – 4:30 PM
8:30 AM – 5:00 PM
Please be aware that shifts may extend beyond the scheduled end time depending on when the last patient leaves.
Qualifications:
- Graduate of an accredited Medical Office Administration program preferred
- 1–2 years of experience as a Medical Receptionist in a high-volume physician practice.
- Proficiency with EMR and practice management systems.
- Knowledge of medical terminology.
- Strong customer-service, communication, and organizational skills.
- Ability to multitask, stay detail-oriented, and work well in a fast-paced environment.
- Prior experience in a medical office setting preferred.
- High school diploma or equivalent