Job Description
Job DescriptionDescription:
IT Systems Engineer – Cloud, Data & Systems
Join Certco’s IT team and take charge of our cloud infrastructure, enterprise systems, and data integration! If you’re a hands-on problem solver with experience in Azure/AWS, ETL, SQL, and virtualization, we want you. Provide advanced support, optimize systems, and help drive our technology forward.
What You’ll Do:
- Manage Azure & AWS cloud resources, storage, and virtualized servers
- Support ETL workflows and SQL databases
- Provide Tier 1–3 help desk support and participate in on-call rotation
- Assist with enterprise IT systems design, monitoring, and optimization
What You Bring:
- 3+ years in systems engineering or IT infrastructure
- Hands-on experience with ETL tools (SSIS, Pentaho, Talend), Azure/AWS, and enterprise storage
- Strong knowledge of Windows Server, Active Directory, virtualization (VMware/Nutanix), and scripting (PowerShell, Python, SQL)
- Excellent troubleshooting, communication, and documentation skills
Why Join Certco:
- Collaborative and innovative IT environment
- Opportunity to work on cloud, data, and enterprise systems
- Competitive pay, benefits, and room to grow
Support local independent grocery stores and work alongside amazing employees in a company culture like no other — an IT role with real impact and heart.
Apply now and be part of something special!
Requirements:
Position Summary
This role is responsible for participating in the design, implementation, and maintenance enterprise systems and infrastructure, with a strong focus on data integration, cloud services, and advanced help desk support. The ideal candidate will have hands-on experience with ETL tools, database management, cloud platforms (Azure and AWS), and enterprise storage systems, and server virtualization.
Essential Job Functions
ETL & Database Management
- Support ETL tools and workflows for data integration and transformation.
- Maintain and troubleshoot Microsoft SQL databases to ensure performance and reliability.
Cloud Infrastructure
- Manage and support storage and compute resources in Microsoft Azure, to include health monitoring, capacity and performance, security and compliance, backup and replication, cost tracking, and incidence response.
- On a monthly basis, review capacity planning, disaster recovery, compliance, and cost optimization.
Server Virtualization and Storage Systems
- Maintain and support Network Attached Storage (NAS) systems for enterprise use.
- Ensure data integrity, backup, and disaster recovery protocols are in place.
Support & Operations
- Provide Tier One, Two, and Three Help Desk Support for escalated technical issues.
- Participate in a rotating on-call support schedule to ensure 24/7 system availability.
- Assist in vulnerability assessments and patch management.
- Track open tickets: follow-up with the requestor and others assigned to determine and communicate the progress of the ticket or request. Ability to meet SLA requirements.
Systems Engineering
- Assist with design and deploying enterprise IT systems and services.
- Monitor system performance and implement improvements to optimize uptime and efficiency.
Knowledge, Skills, and Abilities
- Virtualization and Infrastructure, to include Nutanix and VMware.
- ETL and Data Integration – hands-on skillset with ETL tools, data transformation, and solid understanding of APIs and data pipelines.
- Enterprise IT systems – experience with ERP, CRM, and WMS systems, middleware and integration platforms, and scripting (PowerShell, Python, SQL).
- Advanced Support and Troubleshooting – deep knowledge of Windows Server OS, Active Directory, DHCP, GPOs, DNS. Be able to quickly obtain root cause analysis for complex issues. Strong understanding of ITIL – Incident, Problem, and Change Management.
- General understanding of project management fundamentals such as Agile or Waterfall.
- Ability to effectively collaborate with members of the IT and business teams.
- Strong documentation and communication skills.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Education and Experience
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 3+ years of experience in systems engineering or IT infrastructure roles.
- Proficiency with ETL tools (e.g., Pentaho, Talend, SSIS).
- Strong knowledge of Azure and AWS environments.
- 3+ years of experience with enterprise storage solutions.
Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.