Job Description
Job Description
M-F 8-5 IN OFFICE
•Handle install, service, and customer service work assigned by Management in a Consumer Small Business office
Detail of job details as follows:
•Install and service backlog management
•Install and service job scheduling/filling schedule gaps
•Managing install/monitoring permits
•Managing missing paperwork/Scanning all install and service paperwork when needed
•Field Tech and Advisor phone calls/emails
•Update customer accounts
•Scheduling vendor meets
•Assist with customer credits or cancellations
•Additional tasks may be assigned by Management