Amenity Center Manager

Job Description

Job Description

CAMS, Home Owner Association Management company is on the search for a full-time Amenity Center Manager to work on-site at a community located in Blythewood, SC (29016).

Position Summary

To provide all residents and users of the Amenity Center with an enjoyable and safe recreational environment which includes use of the pool facility, gymnasium programs, fitness room equipment, tennis programs and outdoor activity area.

Schedule

Schedule ranges Monday through Friday: From 8am-8pm

Saturday and Sunday: 12pm-8pm

Weekend availability is required.

Position Responsibilities:

• Report to Community Manager for all HR-related issues and for all daily activities and issues pertaining to the Amenity Center.
• All communications created for the Amenity Center shall be vetted through the Community Manager and Chairman of the Communications committee before sending out to the community.
• Provide the Community Manager and Chairman of the Communications committee a three-month event rolling calendar with details to include revenue and expenses.
• Provide the Community Manager and Chairman of the Communications committee with a monthly calendar 15-days before sending to the community.
• Provide the Community Manager with a monthly punch list three days before the monthly HOA meeting.
• Any requested activity involving an external (non-resident) member, including any external activities by a resident should be vetted by the Community Manager and Chair of Amenity Center.
• Ensure proper coverage is scheduled during all seasons. Provide the assigned Community Manager with the appropriate schedule.
• Oversite management for the Pool, Fitness Center, Gym, Tennis Courts, and Sports Field to ensure the amenities are being used by residents and guests. Collecting appropriate guest fees.
• Ensure that the facility is being kept clean at all times, replacing any items that are low/empty in Fitness Center/Restrooms (floors, bathrooms, trash etc.)
• Ensure that all building mechanicals (lights, heat, water, showers, Wi-Fi, security

alarms/cameras) are working properly and alert Community Manager, prior to calling vendors for any repairs. The Community Manager will discuss with HOA Board if over the amount allowed for CM to approve.

• Obtains and maintains all service, maintenance and access control contracts for pool, gym, fitness room and tennis courts or any others service contracts and make service calls as needed. Any changes for vendors must be discussed with Community Manager prior, for discussion with Amenity Chair/HOA Board.
• Conducts property inspections and provides recommendations and observations to improve the Amenity Center when items look like they need to be repaired or replaced.
• Interact with residents/members to gain feedback to improve events at the Amenity Center.
• Documents all issues that occur at the facility to include incidents with residents, guests, or uninvited people. Call the RCSD as needed for any incident that requires assistance or help, notify Security Guards and Community Manager.
• Follows all HOA rules and guidelines.
• Ensures that all records are kept in good order.
• Prepares items needs for the Amenity Center and provide to the Community Manager, for the budget.
• Oversees the Amenity Center Employees, contractors, and additional staff (grill, pool monitors, tennis).
• Responsible for on-site tours to residents and/or new homeowners.
• Perform other job functions as assigned.
• Always provide great customer service by attending to all calls and messages timely, no later than 24-hour hours.

Requirements

Operating Skills, Knowledge & Abilities

Education/Training: High School Diploma is required.

Experience/Knowledge/Abilities: 1-3 years of property management experience or managing an HOA facility. A detailed individual with a strong ability to multi-task is required. Strong working knowledge of customer service principles and practices.

Computer Skills: Proficiency and working knowledge of Microsoft Office Applications. Strong customer service, communication and interpersonal skills required.

Physical Requirements: Physical demands include the ability to lift up to 40 lbs., as well as standing, sitting, walking and occasional climbing. The employee is required to work at a personal computer as well as talking on the phone for extended periods of time. On-call 24/7. Ability to work extended/flexible hours and weekends. Driving required along with valid SC driver’s license and insurance. Ability to respond to emergencies in a timely manner. Reasonable and predictable attendance.

Working Requirements: Majority of the time would be at the Amenity Center. Some work from home (minimal) may be allowed. On Call and flexible hours to work weekends.

Salary and Benefits:

The salary range for this position is $55,000 annually and based on experience and qualifications.

The CAMS compensation package includes:

• Paid Time Off
• Company Paid Holidays
• Comprehensive medical, dental, and vision plans are available
• 401(k)
• Life Insurance
• Short-term Disability
• Long-term Disability
• Accident coverage
• Critical Illness coverage
• Employee Assistance Program

Company DescriptionEmerging in 1991, CAMS was created with a small notebook, a fossil of a computer and a big dream. It was a humble foundation, to be sure, but founder and current president Mike Stonestreet had his focus on the future. He eventually joined forces with Dave Sweyer and together, they built a tech-savvy team of forward-thinking professionals who share their drive and dedication. Throughout the company’s rapid growth and evolution, Mike and Dave have always held onto the contagious enthusiasm and passion for serving people that first inspired them to build CAMS into what it is today. The old computer, however, has long since gone the way of the dinosaurs!

Mind if we brag?

CAMS was founded on the principle that people, not property, come first, and our team shares that same philosophy. We will let our highly trained staff’s credentials speak for themselves, because what we’re most proud of is their hands-on, friendly approach to our clients and their dedication to building strong relationships within our communities. We are uniquely able to provide the kind of one-on-one attention often lacking in the modern world. but with the added benefit of advanced software. The result – stellar service with a smile to HOAs throughout the regions we serve in North and South Carolina.

Thanks for letting us give you a peek into our story. We’d love to become a part of your story, as well! If you’re ready for trusted guidance for your community, we’ll be ready on the other end to greet you with a smile. We are confident you’ll find in CAMS a home-grown high-tech company whose certified background in community management, attention to detail and commitment to clients is at the very core of who we are and what we do.

Company Description

Emerging in 1991, CAMS was created with a small notebook, a fossil of a computer and a big dream. It was a humble foundation, to be sure, but founder and current president Mike Stonestreet had his focus on the future. He eventually joined forces with Dave Sweyer and together, they built a tech-savvy team of forward-thinking professionals who share their drive and dedication. Throughout the company’s rapid growth and evolution, Mike and Dave have always held onto the contagious enthusiasm and passion for serving people that first inspired them to build CAMS into what it is today. The old computer, however, has long since gone the way of the dinosaurs!\r\n\r\nMind if we brag?\r\n\r\nCAMS was founded on the principle that people, not property, come first, and our team shares that same philosophy. We will let our highly trained staff’s credentials speak for themselves, because what we’re most proud of is their hands-on, friendly approach to our clients and their dedication to building strong relationships within our communities. We are uniquely able to provide the kind of one-on-one attention often lacking in the modern world. but with the added benefit of advanced software. The result – stellar service with a smile to HOAs throughout the regions we serve in North and South Carolina.\r\n\r\nThanks for letting us give you a peek into our story. We’d love to become a part of your story, as well! If you’re ready for trusted guidance for your community, we’ll be ready on the other end to greet you with a smile. We are confident you’ll find in CAMS a home-grown high-tech company whose certified background in community management, attention to detail and commitment to clients is at the very core of who we are and what we do.