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Concierge - New York

Aston Carter
locationNew York, NY, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job Description

Job Title: Concierge - New York

Job Description

We are looking for a dedicated and professional Concierge to join our team in New York, NY. This role is a contract-to-hire position with an hourly rate. The ideal candidate will be responsible for delivering exceptional client experiences through proactive communication and high-touch service, enhancing engagement and partnership between service partners and clients.

Responsibilities

  • Perform functions for temporary access badges, landlord building access cards, lost and found, luggage storage, and quarterly inspections for art and meeting rooms.
  • Assist with site events in coordination with the conference services team and address issues related to all building services including janitorial, mailroom, facilities, copier services, parking, badging, and conference rooms.
  • Submit work orders through appropriate channels.
  • Work collaboratively with other service lines.
  • Assist with projects and initiatives that enhance employee engagement, increase productivity, reduce costs, mitigate risk, and create value.
  • Perform additional job duties as requested.

Essential Skills

  • High school diploma or general education degree (GED).
  • 3 or more years of relevant experience in hospitality, facility/property management operations, or knowledge of commercial real estate preferred.
  • Exceptional customer service skills and professionalism with a passion for hospitality.
  • Ability to manage multiple priorities and deliver results in a fast-paced environment.
  • Proven track record of initiative, integrity, and good judgment.
  • Highly collaborative with strong interpersonal skills.
  • Excellent verbal and written communication skills.
  • Proficiency in Google Suite (Gmail, Sheets, Docs).

Additional Skills & Qualifications

  • in hospitality is a plus.
  • Flexibility and adaptability.
  • Problem-solving skills and the ability to think on their feet.
  • Dependability and coachability.

Work Environment

The position is based in New York, NY, with working hours from 7:30 am to 4:30 pm. Street parking and public transportation are available, as there is no on-site parking. The work environment is client-facing and focused on creating a hospitality-centered workplace. The role involves collaboration with various service lines and managing multiple priorities in a dynamic setting. Dress code and detailed onboarding processes, including checks, are part of the employment requirements.

Job Type & Location

This is a Contract position based out of New York, NY.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New York,NY.

Application Deadline

This position is anticipated to close on Jun 11, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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