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Operations Manager

PublishedPublished: 6/14/2022

Job Description

Job Description

Key Responsibilities


Production & Plant Operations

  • Oversee daily ice production, packaging, and storage to meet demand and quality standards.
  • Manage equipment maintenance to minimize downtime.
  • Ensure food safety, sanitation, and plant cleanliness.

Fleet & Distribution

  • Oversee delivery routes, dispatch, and customer service.
  • Manage fleet maintenance, DOT compliance, inspections, and fuel costs.
  • Optimize routes, delivery schedules, and event logistics.

People Leadership

  • Hire, train, schedule, and supervise production and delivery teams.
  • Conduct performance reviews, coaching, and corrective actions.
  • Maintain a professional, safety-focused, customer-first work environment.

Safety & Compliance

  • Enforce workplace, equipment, and driver safety procedures.
  • Ensure compliance with DOT, OSHA, and food-safety regulations.
  • Investigate incidents and implement corrective actions.

Financial & Business Management

  • Assist with budgets, labor costs, fuel, and maintenance expenses.
  • Monitor production, deliveries, efficiency, and operating costs.
  • Coordinate with accounting and identify cost-saving opportunities.

Qualifications

  • 3–7+ years of operations or leadership experience in manufacturing, distribution, or related industries.
  • Experience managing production teams, drivers, and schedules.
  • Knowledge of DOT, OSHA, and food-safety requirements.
  • Strong logistics, fleet management, and organizational skills.
  • Budgeting and cost analysis experience; QuickBooks preferred.
  • Mechanical knowledge preferred; valid driver's license required, CDL a plus.

Working Conditions

  • Work in plant, warehouse, delivery, and office environments.
  • Ability to lift 50 lbs and work extended or seasonal hours.
  • Available on-call for operational emergencies.

First-Year Expectations

  • Maintain reliable production and on-time deliveries.
  • Reduce equipment downtime through preventive maintenance.
  • Ensure fleet safety and DOT compliance.
  • Build a dependable, well-trained team.
  • Establish consistent reporting on production, labor, deliveries, and costs.

Benefits

  • Paid Time Off (PTO)
  • Paid Sick Leave
  • Health, Dental & Vision Insurance
  • Peak Season Bonuses
  • Company Performance Bonuses
  • Individual Performance-Based Bonuses
  • Pay: 70k-80k per year


Imperial Ice is an equal opportunity employer. Employment is contingent on a background check, motor vehicle record review, and pre-employment drug screening as permitted by law.

\nCompany Description

Imperial Ice is a family-owned packaged-ice manufacturer and distributor operating a state-of-the-art manufacturing plant on 5 acres in West Little Rock, Arkansas. We produce 7 lb and 20 lb bagged ice and 10 lb frozen solid blocks, supported by indoor and outdoor merchandisers, freezer storage and delivery, and event rentals. Service is available 24 hours, 7 days a week. Our customers count on us when supply, timing, and quality cannot be compromised.

Company Description

Imperial Ice is a family-owned packaged-ice manufacturer and distributor operating a state-of-the-art manufacturing plant on 5 acres in West Little Rock, Arkansas. We produce 7 lb and 20 lb bagged ice and 10 lb frozen solid blocks, supported by indoor and outdoor merchandisers, freezer storage and delivery, and event rentals. Service is available 24 hours, 7 days a week. Our customers count on us when supply, timing, and quality cannot be compromised.

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