Job Description
Job Description
Job description
A Restaurant cashier has the greatest perceived responsibility - direct guest contact. The cashier is responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!
Qualifications
• Guest Experience: Must have an outgoing and positive attitude in dealing with guests
• Must have a proven ability to work well under pressure and at a fast pace
• the proper age requirements are met of all guests' requests that involves alcoholic beverages
• Guest service mentality; has a genuine desire to serve the guests
• Manages multiple projects and timelines with a sense of urgency and follow through
• Well organized and detail oriented
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Has an outgoing personality
• Maintains regular and predictable experience
• Must be 18 years or older
• Must have reliable transportation
Responsibilities
• A Restaurant cashier has the greatest perceived responsibility - direct guest contact responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile
• Every Team Member is responsible for representing the culture and mission of Wingstop
• Greet all guests in a timely manner (3-5 seconds at most)
• Handle all orders and inquiries in a friendly and professional manner
• Manager of all guest issues or complaints
• Manager of all safety, sanitation or employee issues
• Must be willing to assist all other positions when necessary
• Process Compliance: Ensure the safe handling procedures are followed at all times
• Follow the cash management process, and properly ring in all sales through the POS system
• Work to better the guest experience by asking for add-on sales that will complement their order