Job Description
Job Description
About Lynx
Lynx is a global leader in custom retail display manufacturing, providing innovative merchandising solutions for some of the world's leading brands. Founded in 2007 and headquartered in Minneapolis, MN, we combine creative design, engineering excellence, and precision manufacturing through our integrated U.S. and China operations with production facilities in San Diego, California and Jiaxing, China.
We pride ourselves on fostering a collaborative and efficient work environment that drives success across all departments.
Position Overview
We are seeking a detail-oriented Project Manager with strong organizational and coordination expertise to oversee retail display projects and manage production workflows with our overseas manufacturing teams. This role requires exceptional communication, project management, and cross-cultural collaboration skills to successfully execute complex projects from concept through delivery.
This is a demanding role requiring dedication, patience, adaptability, and cultural awareness to work effectively across time zones with global teams and diverse clients.
Location & Work Expectations
• Location: United States (Hybrid/On-site)
• Work Arrangements: Full-time Mon – Fri with flexibility required for international collaboration
• Reports To: Senior Director, Program Management
• Travel: As needed, including potential international travel to Jiaxing, China facility
Key Responsibilities
Client & Stakeholder Communication
• Serve as key point of contact for assigned projects, ensuring outstanding service and communication throughout project lifecycle
• Build and maintain strong relationships with clients and internal stakeholders, demonstrating professionalism and business etiquette
• Translate project requirements into actionable plans and manage expectations professionally
• Collect and organize project assets (logos, artwork, specifications, technical drawings)
Project & Production Management
• Oversee multiple retail display projects from design approval to final delivery
• Manage project trackers, timelines, budgets, and quality standards ensuring seamless execution
• Coordinate with engineering, design, logistics, and procurement teams in U.S. and China
• Proactively identify risks and implement solutions using critical thinking and common sense
• Review samples, materials, and prototypes ensuring quality and specification compliance
• Draft professional meeting notes, project updates, and status communications
• Adapt quickly to changing circumstances, project requirements, and production challenges
Cross-Functional & International Collaboration
• Communicate daily with overseas-based teams and U.S. Warehouse Logistics on production, quality, and shipping
• Exercise cultural awareness, open-mindedness, and patience when navigating cross-cultural communication
• Navigate time zone differences effectively to maintain efficient workflow
• Coordinate with logistics partners on freight, customs clearance, and delivery schedules
Project Documentation & Reporting
• Maintain comprehensive project documentation and ensure all stakeholders have current information
• Monitor project performance and identify opportunities for process improvements
• Prepare professional project presentations and detailed post-project summaries with timelines and metrics
Qualifications & Skills
Required:
• Bachelor's degree in Business, Project Management, Industrial Design, or related field (or equivalent experience)
• 3-5 years in project management
• Understanding of manufacturing processes, materials (metal, wood, acrylic), and production workflows
• Exceptional written and verbal communication – verbally articulate with excellent writing and presentation skills
• Strong interpersonal skills with ability to build and maintain key stakeholder relationships
• Cultural awareness, open-mindedness, patience, and tolerance working with diverse teams
• Professionalism, business etiquette, and critical thinking abilities
• Willingness to work beyond standard hours for international collaboration and project demands
• Excellent organizational skills and ability to manage multiple priorities
• Proficiency with Microsoft Office and project management tools
Preferred:
• Experience with overseas manufacturing partners (China experience preferred)
• Familiarity with logistics, customs documentation, and freight forwarding
• Technical knowledge of production drawings, BOMs, and quality control processes
• PMP certification or similar project management credentials
Key Competencies
• Cross-cultural communication with cultural sensitivity and open-mindedness
• Adaptability to changing circumstances and diverse working styles
• Patience, resilience, and professionalism under pressure
• Strong relationship building and stakeholder management
• Analytical thinking and problem-solving with common sense
• Leadership and coordination across complex, multi-phase projects
What We Offer
• Competitive salary and performance bonuses ($75,000 - $95,000)
• Comprehensive benefits package (medical, visual, dental insurance)
• Professional development opportunities and clear career path
• Flexible work environment (remote or in-office)
• Global company culture valuing creativity, accountability, and continuous improvement
• Opportunity to work with leading brands on innovative retail display solutions
Note: This job description outlines general responsibilities and qualifications. It is not exhaustive and may evolve based on business needs.