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Quality Assurance Specialist

Undisclosed Company
locationWashington, DC, USA
PublishedPublished: 6/14/2022
Technology

Job Description

Job Description

RESPONSIBILITIES

  • Strategic Leadership: Report directly to the Director of Operations to align operational workflows with long-term company goals.
  • Budget & Financial Oversight: Manage departmental labor & supply budgets, ensuring all accounts are responsible and accountable to all labor, supply, and equipment management and budgets.
  • Performance Management: Conduct service quality inspections designed to foster a culture of accountability and performance excellence.
  • Regulatory Compliance: Ensure all maintenance activities meet local, state, and federal safety standards, including OSHA and environmental regulations.
  • Client Relations: Represent the firm at a Senior Management level during site visits and service quality meetings ensuring performance satisfaction, promoting contract retention.
  • Resource Coordination: Collaborate with Director of Administration to manage and maintain staffing at professional standards at all customer sites.

QUALIFICATIONS

  • Experience: A minimum of five (5) years of proven management experience, preferably within facility maintenance, property management, or a related service industry.
  • Must inspect 4-5 buildings per day
  • Technical Proficiency: Microsoft 365 (Excel, Word)
  • Bilingual English/Spanish (a plus)
  • Autonomy: Demonstrated ability to work independently, make executive decisions under pressure, and manage a distributed workforce.
  • Flexibility: Willingness to travel to various client sites and work a flexible schedule, including occasional nights and weekends to oversee emergency repairs or site audits.

PREFERRED ASSETS

  • Executive Presence: Public speaking and negotiation skills, representing the company to Building Manager.

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