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Level 0 Help Desk Technician

Onsite Computing
locationCorona, CA, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job DescriptionSalary: 18-20

About Us:Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.

Job Description:

We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician. This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working alongside experienced professionals in a dynamic and fast-paced environment.

Key Responsibilities:

  • Assist with basic troubleshooting and support for hardware and software issues.
  • Perform routine maintenance and updates on client systems.
  • Help set up and configure new hardware and software for clients.
  • Provide support for network connectivity issues.
  • Document and track support requests and resolutions in our ticketing system.
  • Assist with inventory management and tracking of IT assets.
  • Collaborate with team members to ensure timely and effective resolution of client issues.
  • Participate in training sessions and workshops to enhance technical skills.

Qualifications:

  • Currently pursuing a degree or certifications in Information Technology, Computer Science, or a related field.
  • Basic understanding of computer hardware, software, and networking concepts.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work both independently and as part of a team.
  • Eagerness to learn and adapt to new technologies and processes.

What We Offer:

  • Hands-on experience in a professional IT environment.
  • Mentorship and guidance from experienced IT professionals.
  • Opportunity to develop technical skills and gain industry knowledge.
  • Flexible working hours to accommodate academic commitments.
  • Professional growth opportunities and certifications.
  • Competitive salary based on experience
  • Cell Phone reimbursement
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Collaborative work environment
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