Job Description
Job Description
Duties:
- Greet and welcome guests in person and via phone in a friendly and professional manner
- Take customer orders accurately and efficiently
- Serve food and beverages promptly
- Handle guest inquiries and resolve any issues or complaints
- Operate the Toast POS system for order processing
- Maintain cleanliness and organization of carryout areas
- Collaborate with kitchen staff to ensure timely delivery of orders
- Uphold high standards of customer service and satisfaction
Experience:
- Familiarity with Toast POS system is a plus
- Strong communication skills to interact effectively with guests and team members
- Knowledge of food service industry practices
- Experience in restaurant or similar setting is beneficial
- Ability to handle guest relations professionally
- Proficiency in phone etiquette for taking guest orders or handling inquiries
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