Job Description
Job Description
JOB-19250 Paralegal and Legal Assistants - 2025-47
1. Minimum Candidate Qualifications:
The candidate must have a minimum of:
a. Paralegal Certificate; and
b. Eligible to work in New York State
2. Job Description and Required Services:
Evaluate External Appeal applications for eligibility based on requirements in Insurance Law Article 49. Request necessary information from appropriate party and respond to questions about the process. Investigate complaints against regulated insurance companies, applying mandates in Insurance Law and provisions in the approved policy. Request necessary information from appropriate party and communicate findings when the investigation is complete.
DFS will train the paralegal on the internal process and applicable Laws, applicants must have excellent written and verbal communication skills.
Perform related duties as required:
• Screen requests for External Appeals in accordance with the Federal No Surprise Act.
• Screen requests for External Appeal in accordance with Insurance Law, Regulation, and the established protocols.
• Act as liaison using written and verbal communication for administrative processes with consumers and representatives of financial entities.
• Keep electronic case files updated, complete and organized.
• Research, process, and resolve consumer and provider complaints.
In addition, the candidate must possess and/or have the ability to:
a. Work individually and as part of a team.
b. Excellent verbal communication, writing, and interpersonal skills.
c. Ability to understand legal mandates.
d. Strong project management skills, including experience managing multiple time-sensitive, complex files simultaneously.
e. Detail-oriented with the ability to organize and prioritize tasks effectively in a fast-paced environment.
f. Proficiency with Microsoft Office, including working experience with Outlook, Word, Excel and Teams.
g. Reliability, and time and attendance are critical.
*Telecommuting may be allowable upon discretion of the hiring manager.
*DFS does not provide parking, but the office is accessible by bus.
The selected candidate for this position must be able to perform the following tasks as requested:
*Follow-up on deliverables from internal stakeholders
*Handle correspondence, calls, emails and other forms of communication with internal and outside stakeholders
*Prepare reports and other documents; and
*Performs other duties as assigned
3. Submission Requirements:
Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following:
a. Complete resume
b. Business Writing Sample
Company DescriptionEstablished in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.
Our extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.
We are dedicated to recruiting candidates who consistently exceed our customers’ expectations.
We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.
Company Description
Established in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.\r\n\r\nOur extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.\r\n\r\nWe are dedicated to recruiting candidates who consistently exceed our customers’ expectations.\r\n\r\nWe provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.