Project Manager III - 1P Retail Operations & Technology- Hybrid

Job Description

Job Description

itD is seeking a Project Manager III to support Company's rapidly expanding 1st Party (1P) Retail organization. This role is critical to the successful launch and operation of Company Lab retail stores, driving the execution of complex, cross-functional initiatives that power the operational and technological foundation of in-store experiences. The ideal candidate brings deep experience in project/program management within DTC consumer electronics, technology, or premium hospitality, along with a proven track record of delivering retail systems implementations from planning through execution in fast-paced, ambiguous environments.

Location: Hybrid (3 days/week onsite)
Preferred Locations: Burlingame, CA (Top Preference); Menlo Park, CA; Los Angeles, CA; or New York, NY

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Estimated Start Date: March 9, 2026
Duration: 12 months
Number of Positions: 1
Travel Required: 10–20% (Domestic US)

Responsibilities

• Manage and deliver complex, cross-functional projects across the full lifecycle, from initiation through execution and completion.
• Serve as a key liaison between technical and non-technical teams, translating complex technical requirements into clear plans and actionable next steps.
• Break down complex initiatives into structured workstreams, applying systematic approaches to ensure on-time and high-quality delivery.
• Exercise sound judgment to select and apply appropriate project management techniques, even when operating with limited direction.
• Operate effectively in fast-moving, ambiguous environments while maintaining focus on execution and outcomes.
• Collaborate closely with Retail Operations, Product Marketing, Enterprise Systems, Retail Design & Implementation, Retail Finance, and Product Management teams.
• Drive the implementation and enhancement of retail technologies, including POS, ERP, CRM, AV, and in-store demo systems.
• Curate and present clear project updates, risks, dependencies, and progress to leadership and senior stakeholders.

Internal Responsibilities

• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.
• Attend internal itD networking events (in person and virtual).
• Work with leadership on career fast-track opportunities.

Required Qualifications and Skills

• Bachelor's degree required.
• 5+ years of experience in project or program management within a Direct-to-Consumer (DTC) consumer electronics retailer, manufacturer, technology company, or premium hospitality organization.
• Proven expertise using project management tools such as JIRA, Asana, MS Project, Wrike, or equivalent platforms.
• Strong experience with productivity tools (Microsoft, Apple, Google Workspace).
• Deep hands-on experience implementing and supporting retail systems, including POS, ERP, CRM, AV, and in-store demo technologies.
• Demonstrated ability to manage multiple stakeholders, navigate ambiguity, and drive execution in complex environments.

Preferred Qualifications and Skills

• MBA or other advanced degree.
• PMP, Agile, or similar project/portfolio management certification.
• Experience working within a technology company.
• Demonstrated ability to leverage AI tools to improve efficiency and productivity.
• Strong analytical and problem-solving skills with a data-driven execution mindset.
• Excellent communication and interpersonal skills, with the ability to influence at all organizational levels.

Education

Bachelor's degree required.

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You'll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you'll be part of our global community, you have a say about your own career journey, and you'll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!