Field Service Technician - 70% Travel
Job Description
Job Description
Objective:
We are looking for a Technical Service Technician to support customers during equipment trials and help keep bottling lines running efficiently. This role is ideal for someone with a mechanical background who enjoys hands-on work, travel, and working directly with customers. Training will be provided.
Responsibilities:
· Visit customer sites to audit bottling lines for successful transition of business to Corvaglia.
· Assist with audits and trial during new business transition.
· Troubleshoot problems that allow bottlers to run at high rates of efficiency.
· Complete reports on time and per procedures for all in person customer visits.
· Communicate results of all audits and trials, including creating and distributing reports, and leading calls with customers to plan for audits, trials, bottling improvements, etc.
· Communicate with customers when not traveling and working on-site.
· Work with Corvaglia QA to help troubleshoot problems as needed.
· Arrange travel plans as needed to help support customers. Travel 70%
· Real-time updates of technical services log.
· Real-time updates for all calendar events.
· Follow protocols and standard procedures in place for defined tasks (audits, reports, etc)
Requirements profile:
Education:
· Technical degree in a related field or a High school diploma.
Experience:
- Minimum of 3 years’ experience in industrial maintenance/mechanics
- Willingness to learn a new industry.
- Good communication skills and a professional attitude.
- Organized, dependable, and detail oriented.
- Ability to work within a fast-paced system with multiple tasks and locations.
- Experience with bottling, packaging, or production lines is a plus, but not required
- Must possess a valid driver’s license
Personal Qualities:
- Able to work under pressure
- Team player
- Communicative
- Reliable
- Independent
- Structured approach
- Determined
- Friendly
- Good social skills
- Support, demonstrate and promote Corvaglia Closures US values including attributes such as Integrity, Collaboration, Diversity, Curiosity, and Hustle