Job Description
Job DescriptionDescription:
DUTIES & RESPONSIBILITIES
- Oversees the success of the Bakery operations including baking, product preparation, packaging and inventory management.
- Responsible for meeting department goals for sales, margin, labor, and customer service.
- Develop and implement plans to encourage sales growth and improve price image and competitiveness within the marketplace.
- Leads and helps coordinate the department’s regular inventories.
- Protect store assets by participating in periodic inventory, following established security practices/policies, and handling injuries/incidents to minimize store
- Reviews financial reports of department performance and takes corrective action as needed to meet and set goals.
- Maintains systems to ensure timely, effective, consistent, and thorough communication to all staff:
- Ensures staff are informed of department and individual performance with respect to measurable goals (margin, weekly sales, loss prevention, etc.).
- Ensures staff are informed of storewide or departmental news, policy or procedural changes, and upcoming events.
- Regularly provides performance feedback to staff.
- Conducts timely staff performance evaluations.
- Takes corrective action as needed following established policies.
- Ensures staff is trained to ensure food safety and process safety.
- Attends and participates in manager meetings and trainings.
- Ensures bakery product offerings provide both variety and consistency.
- Oversees research and development of new recipes and product selection with staff.
- Leads quarterly department P&L presentations.
- Ensures ingredients, inventory, supplies, and labor are adequate for daily demand, projected high-sales days, and special events.
- Ensures ordering is performed effectively to meet department needs.
- Oversees effective shrink management, including product rotation procedures.
- Coordinates with Fresh Category Manager to ensure that integrity of the product and pricing database.
- Allocates labor strategically to ensure department margin and labor goals are met and coverage is appropriate.
- In conjunction with HR, hires, trains, and ensures resources for success are available.
- Communicates plans for promotions and strategizes discounts with Merchandising.
- Oversees the success of the bakery programs, including catering and online ordering.
- Ensures guidelines for safe product storage, handling, and display are followed.
- Provides attentive, timely, and friendly service to all internal and external customers at all times.
- Builds and maintains customer satisfaction with the products and services offered by the co-op.
- Ensures health department regulations are followed for safety and sanitation purposes.
- Others duties as assigned.
Requirements:
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES
- A bachelor’s degree or equivalent education or experience.
- A minimum of three (2) years’ experience in the bakery, food service industry, retail management, purchasing and/or merchandising, and personnel supervision strongly preferred.
- A minimum of one (1) years’ experience and familiarity with natural foods strongly preferred.
- Possesses a working knowledge of natural and organic foods, specialty diets, and common food allergens.
- Ability to read financial statement and analyze pricing, margin, and profitability.
- Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
- Adapts readily based on evolving co-op needs or in response to feedback.
- Maintains composure in highly stressful or adverse situations.
- Computer proficiency, familiarity with MS Office Suite, and experience with receiving systems preferred.
ENVIRONMENTAL & PHYSICAL DEMANDS
- Flexibility to work any shift, including mornings, middays, evenings, weekends.
- Ability to work in varying temperatures (approximately 20°ree;F – 90°ree;F).
- Ability to stand or sit for long periods at a time.
- Ability to bend, stoop, reach, kneel, twist, and climb.
- Ability to lift 50 pounds unassisted.
- Reliable access to transportation.