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Member Service Representative

PublishedPublished: 6/14/2022

Job Description

Job Description


Member Service Representative / TellerBanking & Financial Services$19.00-$20.00 per hour + IncentivesMonday-Friday, 8:00am-4:30pm; Rotated Saturday 9:00a-12:00pColumbus, Ohio Near Riverside Hospital (onsite) Temp to Hire Why You’ll Love This Job:

  • After being hired on, the following benefits are offered:
    • Medical, vision, dental insurance; 75% of premiums paid by company
    • One year’s life insurance paid by company; employee can pay for more
    • Profit Sharing & 401k match up to 50%, max of 2%
    • Competitive PTO plan
    • Short- and long-term disability
    • Floating holiday for birthday
  • Off on all federal holidays (also includes day after Thanksgiving even though it’s not federal)
  • Around one Saturday a month from 9:00a-12:00p, it is a rotating schedule

What You’ll Do:

  • Assist members with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions in person, online, and on the phone
  • Identify and sell credit union products and services beneficial to the member’s needs
  • Maintain and balance cash drawers and reconciling discrepancies
  • Handle currency, transactions, and confidential information in a responsible manner
  • Identify fraudulent activity to prevent potential losses to the credit union by following all financial and security regulations and procedures
  • Stay updated on new products and services and maintain awareness of current fraud alerts

What We’re Looking For:

  • Cash handling experience and on-the-job training may be required
  • Basic math and computer skills
  • High level of dependability, accountability, efficiency, and accuracy
  • Professional appearance and courteous manner
  • Strong customer service skills are a must

Apply Today! Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities. About Dawson Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
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