Job Description
Join Our Team
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Are you detail-oriented, organized, and passionate about supporting business growth? As an Agency Appointment Specialist, you'll play a key role in building and maintaining relationships with our agency partners by ensuring accurate onboarding, compliance, and agency administration. This position offers the opportunity to work cross-functionally, contribute to important operational initiatives, and make a direct impact on the success of our distribution network.
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Note, this role is on a hybrid schedule with 4 days in the office and 1 remote day each week out of either our Cleveland, OH or Southington, CT office
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What You'll Do
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- Manage the onboarding, appointment, and maintenance of agency partners.
- Review agency applications and documentation for completeness and accuracy.
- Support compliance efforts by reviewing state laws, regulations, and licensing requirements.
- Maintain agency records, including commission updates, authority changes, product access, and organizational updates.
- Utilize agency management systems and web-based tools to support daily operations.
- Coordinate information required for state appointments and regulatory filings.
- Partner with internal teams on research projects, process improvements, and operational initiatives.
- Ensure adherence to company guidelines, authority levels, and regulatory requirements.
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What You'll Bring
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- Strong proficiency in Microsoft Office, including Excel, as well as Adobe and SharePoint.
- Excellent analytical and organizational skills with a keen attention to detail.
- Strong written and verbal communication skills and the ability to collaborate across all levels of the organization.
- Effective time management skills with the ability to prioritize multiple responsibilities in a fast-paced environment.
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The expected salary pays up to $24.00/hr
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Why Join Us?
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At AmTrust, you'll be part of a collaborative team that values innovation, professional growth, and operational excellence. We empower employees with opportunities to learn, develop new skills, and contribute meaningfully to the business while supporting a culture of teamwork and accountability.
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Benefits Highlights
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We offer a competitive total rewards package designed to support your health, financial well-being, and work-life balance, including:
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- Medical, dental, and vision coverage
- Competitive 401(k) retirement savings plan
- 18 days of PTO and 15 company holidays
- Life and disability insurance
- Employee assistance and wellness programs
- Professional development and career growth opportunities to your employee value proposition.
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