Job Description
Job Description
About Company:
Sheridan Fruit Company has been a Portland staple since 1916. What started as a small produce stand has grown into one of the city’s premier retail and wholesale food businesses. We’re a full-service grocery store with a deli, bulk foods section, wholesale department, and an outstanding meat department—all driven by a passion for quality and service.
What We Offer:
At Sheridan Fruit Company, we value our team and proudly offer a comprehensive benefits package to support your well-being and success:
- Paid Time Off
- Medical, Dental, and Vision Insurance
- 401(k) & Roth 401(k) Retirement Plans
- Discounted Shopping at Sheridan’s
- Employee Discount Program
- Employee Assistance Program
- Direct Deposit & Optional Paperless Payroll
- Supportive, close-knit work environment (fewer than 100 employees)
About the Role:
The Retail Clerk plays a vital role in ensuring a seamless and positive shopping experience for customers within the retail environment. This position is responsible for managing daily sales transactions, maintaining inventory accuracy, and providing exceptional customer service. The Retail Clerk will engage with customers to understand their needs, offer product information, and assist in locating merchandise. Additionally, the role involves organizing store displays and ensuring the cleanliness and orderliness of the sales floor. Ultimately, the Retail Clerk contributes to the overall success of the store by supporting operational efficiency and fostering customer satisfaction.
Minimum Qualifications:
- High school diploma or equivalent.
- Basic proficiency with computers and point-of-sale systems.
- Strong communication skills and ability to interact effectively with customers.
- Ability to stand for extended periods and perform physical tasks such as lifting and stocking merchandise.
- Reliable and punctual with a strong work ethic.
Preferred Qualifications:
- Previous experience in retail or customer service roles.
- Familiarity with inventory management software.
- Multilingual abilities to assist a diverse customer base.
- Knowledge of product lines relevant to the store's merchandise.
- Certification in customer service or retail operations.
Responsibilities:
- Greet and assist customers in a friendly and professional manner, addressing inquiries and providing product recommendations.
- Process sales transactions accurately using point-of-sale (POS) systems, handling cash, credit, and other payment methods.
- Maintain inventory by restocking shelves, conducting stock counts, and reporting discrepancies to management.
- Organize and maintain the cleanliness and presentation of the sales floor, including merchandising and signage updates.
- Collaborate with team members to ensure smooth store operations and support special promotions or events.
Skills:
The required skills such as effective communication and proficiency with POS systems are essential for daily interactions with customers and accurate transaction processing. Physical stamina and organizational skills enable the Retail Clerk to maintain the sales floor and manage inventory efficiently. Preferred skills like familiarity with inventory software and multilingual abilities enhance the ability to serve a broader customer base and streamline stock management. Problem-solving skills are used to address customer concerns promptly and maintain a positive shopping environment. Overall, these skills combine to ensure operational excellence and high levels of customer satisfaction in the retail setting.