Job Description
Job Description
POSITION DESCRIPTION
Site Manager
SUMMARY: Provides high-level administrative leadership to the community , oversees staffing, phone and visitor reception, preparing reports, addressing information requests, preparing correspondence, purchasing, accounting, arranging conference calls, scheduling meetings, and project-based assignments. Provides oversight and leadership to Payroll, Financial Processing, Life Engagement, Concierge (Front-Desk), and Housekeeping
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Serves as lead administrative resource to the Operations Manager
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In conjunction with the Operations Manager completes and processes monthly billing, invoices and other related accounting and bookkeeping.
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Creates staff schedule, provides direct leadership and oversight of staff schedule, Payroll, Financial Processing, Life Engagement, Concierge (Front Desk), Human Resource Functions.
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Delivers professional and courteous communication to families regarding community events, resident supply needs, care plan meetings and other communications as requested.
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Engages residents in meaningful conversation and activities related to their individual interests.
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Facilitates and/or participates in resident group activities.
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Oversees all aspects of general office coordination including petty cash, deposits, accounts payable, payroll, human resources, benefits, all related files (employee, resident, vendor and contracts), copying, faxing, mailing, and filing.
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Organizes and maintains file system, scans invoices/documents for electronic storage, and files correspondence and other records including human resources coordination.
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Maintains community calendars to coordinate work flow and meetings and coordinates meetings and conferences.
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Acts as backup to Operations Manager on all confidential HRIS activities.
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Ability to work with and maintain confidentiality of personnel records.
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Prepares agendas, takes meeting minutes, and makes arrangements for meetings.
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Answers phones and transfers to appropriate staff member.
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Opens, sorts, and distributes incoming correspondence, including faxes and emails.
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Signs for and distributes UPS/FedEx or similarly delivered packages.
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Assists in the development of monthly community newsletters, preparing and posting activity calendars, and written family communications.
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Submits and tracks work orders and service requests for community needs.
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Purchases flowers, badges, supplies, and uniforms using proper procedures and within the assigned community budget.
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Supports community staff in assigned, project-based work.
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Budgetary responsibilities include ensuring purchases are within assigned community budget.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.