Job Description
Job Description
Classification
Exempt
Reports to
Senior Continuous Improvement Manager
About Texas811
Texas811 is the largest one-call notification center in the United States, helping to protect Texas’ underground infrastructure. As a 501(c)(4) nonprofit organization, we are committed to safety, innovation, and continuous improvement. As our organization continues to evolve, we are investing in building our internal project management capacity to better serve our members, employees, and communities.
Summary/Objective
We’re hiring a Project Manager I to play a pivotal role in delivering impactful, cross-functional projects that align with our organizational strategy. You’ll report to the Senior Continuous Improvement Manager and serve as the lead for a multi-year Standard Operating Procedure (SOP) initiative. This role offers a unique opportunity to help lay the foundation for a future Project Management Office (PMO) at Texas811.
We’re looking for someone who is highly organized, an excellent communicator, and confident juggling multiple priorities. This person will have the ability to both lead and support, and ideally, will bring a mentoring mindset to help cultivate project management excellence across the organization.
Direct Reports
N/A
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Lead and manage a variety of projects—including technology implementations, go-to-market research initiatives, customer experience programs, and business process improvements.
- Serve as the lead on a 2–3-year SOP development project to establish process documentation and consistency across teams.
- Facilitate project-related meetings, stand-ups, stakeholder check-ins, and executive updates).
- Develop and maintain project plans, schedules, and documentation using Azure DevOps or other tools.
- Clearly communicate risks, issues, progress, and resource needs to key stakeholders and senior leaders.
- Manage multiple projects concurrently, balancing priorities and meeting deadlines in a dynamic environment.
- Build collaborative relationships across departments and lead with influence, not just authority.
- Coach or mentor internal teams or project contributors in project management best practices.
- Support RFP development and manage vendor relationships throughout post-RFP project execution.
- Facilitate stakeholder meetings and project check-ins both virtually and during scheduled in-office sessions.
- Contribute to the groundwork for building out a formal Project Management Office (PMO) at Texas811.
Competencies
- Thrives in a hybrid work environment with strong self-direction.
- Highly organized, dependable, and solution-oriented.
- Eager to learn and excited to be part of building something from the ground up.
- Brings energy, professionalism, and a growth mindset to every interaction.
- Skilled at managing up and across teams, adapting communication styles for various stakeholders.
Required Education and Experience
- 3+ years of project management experience leading cross-functional teams.
- Demonstrated success managing both business and technical/IT projects.
- PMP (Project Management Professional) certification required.
- Strong written and verbal communication skills; capable of presenting to and influencing executive audiences.
- Experience leading meetings and facilitating conversations to drive decision-making and progress.
Preferred Qualifications
- Familiarity with Agile or Scrum methodologies.
- Experience using Azure DevOps or similar project management tools.
- Exposure to Lean Six Sigma, SAFe, or other process improvement frameworks.
- Previous experience mentoring or coaching others in project management.
- Experience developing RFPs and managing vendors through delivery.
Travel
This position requires the ability to conduct business travel as needed; which may include frequent travel outside the local area and overnight.
Work Requirements
- Hybrid: Must be based in the Dallas-Fort Worth (DFW) Metroplex.
- In-person collaboration required 2x/month at our office location.
- Occasional travel or extended office presence may be required for major projects or planning sessions.
Work Environment
This job operates primarily in a professional office environment that can be both on site and remote. This role routinely uses standard office equipment such as computers, phones, photocopiers, web cameras and virtual meeting software.
Physical Demands/ADA Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; and individuals may need to sit or stand for long periods of time. Individuals must be able to type, operate telephones, computer equipment, and audio headphones. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities; duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Join us and make a lasting impact—not just on how we work, but on the future of Texas811.
Company DescriptionTexas811 is the leading one-call notification center dedicated to damage prevention and safety across Texas. For over three decades, we've provided essential services to protect Texas' underground infrastructure and keep communities safe. We partner with utility companies, construction professionals, and the public to promote safe digging practices through advanced technology, strong relationships, and a commitment to excellence. As a growing organization, Texas811 offers a collaborative and innovative work environment where team members can thrive and make a real impact. Join us to help shape the future of damage prevention and contribute to a safer Texas!
Company Description
Texas811 is the leading one-call notification center dedicated to damage prevention and safety across Texas. For over three decades, we've provided essential services to protect Texas' underground infrastructure and keep communities safe. We partner with utility companies, construction professionals, and the public to promote safe digging practices through advanced technology, strong relationships, and a commitment to excellence. As a growing organization, Texas811 offers a collaborative and innovative work environment where team members can thrive and make a real impact. Join us to help shape the future of damage prevention and contribute to a safer Texas!