Senior MSP Engineer / Project Technical Lead
Job Description
Job Description
Do you want to work for an established, growing MSP with a strong reputation and a team that works well together?
Midnight Blue Technologies has been delivering full-service IT, cybersecurity, and VoIP solutions to small and mid-sized businesses for over 20 years. Our success is built on doing things the right way, solid engineering, clear communication, and a team-first culture focused on a Fanatical Customer Experience Delivered by Passionate Humans.
We are looking for a Senior MSP Engineer/Project Technical Lead to lead complex client projects, help shape technical standards, and serve as a senior escalation resource when needed.
This is a senior, hands-on role for someone who enjoys owning technical outcomes, leading projects end-to-end, and contributing at a high level without being stuck in a day-to-day ticket queue.
What You'll Do
Project Leadership & Delivery
- Lead complex MSP projects from design through completion
- Own technical standards, decisions, and execution
- Identify risks early and keep projects moving forward
Sales Engineering & SOWs
- Partner with Sales and CSMs during solution design and pre-sales discussions
- Create clear, accurate Statements of Work (scope, deliverables, timelines)
- Validate feasibility, cost, and risk before work is sold
Security & Risk
- Ensure security best practices are followed across all project work
- Identify, mitigate, and escalate security risks before they impact clients
Escalation Support & Mentoring
- Serve as a senior escalation resource for complex or high impact issue-s
- Help unblock stalled work and guide resolution (not routine ticket ownership)
- Coach and mentor engineers through hands-on- guidance, troubleshooting, and feedback
- Promote ownership, accountability, and strong technical standards
Technology Evaluation
- Evaluate and test new tools, platforms, and solutions
- Document findings and recommend adoption or rejection
- Balance innovation with stability and risk management
Continuous Learning
- Maintain relevant certifications and stay current with emerging technology
- Apply new skills to improve delivery, security, and internal processes
What We're Looking For
- Senior level MSP or IT engineering experience
- Strong background in Microsoft environments, infrastructure, cloud, and security
- Strong experience supporting and designing solutions in Microsoft 365 environments (Exchange Online, Azure AD / Entra ID, SharePoint, Teams)
- Proven experience leading projects end-to-end
- Comfortable working with clients, sales, and internal teams
- Clear communicator with strong ownership and follow through
Compensation & Benefits
- Salary range: $85,000 – $105,000, based on experience
- PTO, health benefits, and certification support
- Hybrid / remote flexibility depending on role fit
Why Midnight Blue
- Real technical ownership, not just tickets
- Leadership that values outcomes, not noise
- Opportunity to influence standards, tools, and delivery
- A team focused on doing things the right way
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: https://www.ondemandassessment.com/link/index/JB1GJOL0MUW?u=1110981