Job Description
Job Description
We're Hiring: Service Advisor at Bailey's Service Center – Shelbyville, KY Join our family-owned shop where integrity, customer care, and community come first!
About Us:
Bailey's Service Center is a locally loved, woman-led auto repair shop that's committed to making every customer feel informed and respected-especially women and families. We're not your average garage; we go the extra mile with honest work, a friendly atmosphere, and top-notch service.
Position: Service Advisor
As a Service Advisor, you'll be the bridge between our customers and technicians-helping people understand what their vehicle needs in a way that's clear, respectful, and pressure-free.
Key Responsibilities:
- Greet customers with professionalism and kindness
- Listen to concerns and accurately document vehicle issues
- Explain recommended services in a way that builds trust
- Provide estimates and keep customers updated throughout the repair process
- Coordinate workflow between customers and technicians
- Help maintain a clean, welcoming front office environment
What We're Looking For:
- Automotive repair experience is required
- Sales experience
- Strong communication and organizational skills
- A people-first attitude with a genuine desire to help
- Must be dependable, detail-oriented, and able to multitask
- Basic computer skills (POS system experience a plus)
What We Offer:
- $30,000 salary, plus 10% commission of gross profit
- Competitive pay based on experience
- A supportive, family-friendly work environment
- Paid holidays and time off
- Opportunities for training and growth
- We value every team member and treat each other like family.
Hours:
Full-time | Monday–Friday 8 am - 5 pm (No weekends!)
Location: Bailey's Service Center – Shelbyville, KY
Job Posted by ApplicantPro