Job Description
Job Description
Lead the team. Elevate the experience. Grow the business.
Are you a high-energy leader who loves building teams, solving problems, and turning goals into results? Wave of Wellness (WOW) is looking for a proactive, business-minded Practice Manager who brings a growth mindset, strong ownership, and a passion for exceptional patient service. This is a hands-on leadership opportunity for someone who wants to make a measurable impact—not simply maintain the status quo.
Why Wave of Wellness?
WOW is a physician-led aesthetics and wellness practice in Davenport, Iowa, serving the Quad Cities. We combine innovative skin, hair, body, and wellness services with a welcoming, personalized patient experience. We are looking for a leader who can preserve that elevated experience while helping our practice grow.
What you’ll own
· Lead daily operations, team communication, scheduling, patient flow, and service standards.
· Coach, develop, and hold team members accountable through clear expectations, regular feedback, and performance goals.
· Drive responsible revenue growth through lead conversion, treatment-plan follow-through, memberships, retail education, rebooking, and retention.
· Track and act on key performance indicators such as revenue, consultation conversion, average transaction value, utilization, and patient retention.
· Partner with ownership and marketing resources on campaigns, events, community relationships, and referral opportunities.
· Improve workflows, manage inventory and expenses, and support privacy, safety, and operational compliance.
· Work collaboratively with clinical leadership while respecting provider scope and independent clinical judgment.
You’ll thrive here if you...
· Bring contagious energy, a solution-oriented mindset, and the confidence to lead by example.
· Are motivated by goals, data, accountability, and continuous improvement.
· Can coach sales and service behaviors without compromising patient trust.
· Know how to build a positive, high-performing culture and address challenges directly.
· Have 3+ years of relevant practice, operations, sales, or team leadership experience; aesthetics, wellness, healthcare, luxury hospitality, or premium retail experience is preferred.
· Are comfortable working on-site full time, with flexibility for occasional Saturdays and special events.
Compensation & benefits
· Annual salary of $70,000 to 80,000 based on experience
· Opportunity to participate in a performance-based bonus structure after the first 90 days, tied to agreed practice and leadership performance goals.
· Benefits described in the current role materials include medical, dental, and vision options;
paid time off; employee perks; and professional development ( subject to eligibility)
Ready to lead the WOW experience?
If you love developing people, elevating patient experiences, and creating measurable business growth, we would love to learn more about you. Apply with your resume and a brief note about a team or business result you helped achieve.