Job Description
Responsibilities/Job Description\n
Location: Fairview Maple Grove Clinic, Maple Grove MN
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Hours: 48 hours bi-weekly
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Schedule: days
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The Pharmacy Clerk will provide customer service, handle cash register transactions, receive patient prescriptions, merchandise and ensure adequate stock for the over-the-counter area, unpack/verify stock-to-invoices and help maintain the pharmacy in proper order.
Responsibilities
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- Handle cash register transactions and accurately enter sales information into cash registers.
- Prepare cash drawer reports daily according to department polices and procedures.
- Provide accurate and timely assistance to customers.
- Manage credit card transactions.
- Refer patients/customers to pharmacist when appropriate.
- Assist customers with prescriptions and/or other products.
- Complete special orders to meet customer needs.
- Demonstrate ability to respond to customer/co-worker questions or concerns in an appropriate and customer-focused manner.
- Receive prescriptions from patients and record the proper patient information following department policies and procedures.
- Ensure the correct medication, supplies and equipment are received by the patient.
- Deliver items to patients, physician’s offices, nursing stations, long term care facilities, and other areas as assigned.
- Package and mail/UPS/Quicksilver items appropriately.
- Manage prescription signature log.
- Order, receive, price and put stock into inventory.
- Display products in the store to be visually pleasing.
- Ensure each product has a POS shelf label.
- Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
- Demonstrates Commitment to Customers
- Is aware of different customer needs/desires.
- Takes action to meet customer needs/desires with respect to customer diversity.
- Helps improve processes to meet customer needs.
- Suggests and acts on ideas to improve overall customer service.
- Respects confidentiality and shares information with only those that need to know
- Demonstrates Commitment to Fellow Employees
- Seeks to understand and value differences between employees.
- Treats other employees with dignity and respect.
- Demonstrates open, honest communication and behavior.
- Resolves conflict in a positive manner.
- Contributes to the productivity of the workgroup.
- Demonstrates Commitment to Fairview
- Lives the values of dignity, integrity, service and compassion.
- Supports the mission/vision.
- Speaks positively about Fairview.
- Chooses to make Fairview a better place.
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Required Qualifications
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- Proficient in the English language.
- Good attention to detail.
- Ability to follow policies and procedures.
- Excellent customer service skills.
- Basic math skills.
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Preferred Qualifications
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- High School or
- GED
- 1 year Retail Experience
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Qualifications\n
$20.83- $29.40 Hourly