Service Now UI Developer (UI Builder / React)

Job Description

Job Summary:

We are seeking a talented Service Now UI Developer with strong expertise in UI Builder and React.js to design and develop modern, user-centric interfaces on the ServiceNow platform. The ideal candidate will have hands-on experience building custom portals, workspaces, and widgets, integrating front-end components with ServiceNow data models and APIs.

Key Responsibilities:

• Design and develop custom UI experiences using ServiceNow UI Builder, Service Portal, and Now Experience Framework.
• Implement React.js components within the ServiceNow environment to create dynamic and responsive user interfaces.
• Work closely with ServiceNow architects and back-end developers to integrate UI components with ServiceNow data and workflows.
• Collaborate with business analysts and stakeholders to understand requirements and translate them into technical designs.
• Ensure UI performance optimization, accessibility, and adherence to design best practices.
• Troubleshoot and resolve UI-related defects or performance issues.
• Stay up-to-date with the latest ServiceNow releases, UI Builder enhancements, and front-end development trends.

Required Skills & Qualifications:

• 5+ years of hands-on experience in ServiceNow development with focus on UI/UX customization.
• Proven experience working with ServiceNow UI Builder, Now Experience Framework, and Workspaces.
• Strong proficiency in React.js, JavaScript (ES6+), HTML5, CSS3, and Bootstrap.
• Experience with ServiceNow APIs, GlideAjax, and server-client data integration.
• Familiarity with Service Portal, Catalog UI Policies, and Widgets.
• Understanding of ServiceNow architecture and data model.
• Experience with Git, JIRA, and Agile methodologies.
• Excellent problem-solving, debugging, and communication skills.

Preferred Qualifications:

• ServiceNow Certified Application Developer (CAD) or ServiceNow Certified System Administrator (CSA) certification.
• Experience with ServiceNow Next Experience UI (Polaris).
• Knowledge of ServiceNow ITSM, ITOM, HRSD, or CSM modules.
• Exposure to REST API integrations and ServiceNow Flow Designer.