Job Description
Job Description
Title:Receptionist
Location: 121 Seaport Blvd 11th Floor, Boston, Massachusetts, United States of America, 02210
Duration:6 months with potential to hire for the right candidate.
Join our dynamic team in Boston, a city renowned for its rich history, vibrant culture, and thriving business environment. We are seeking a dedicated and professional individual to be the welcoming face of our company, ensuring a seamless experience for all visitors and staff.
Responsibilities
- Maintain and adhere to corporate professional dress code and grooming standards.
- Greet and welcome visitors upon arrival or over the phone as the first point of contact for leadership, clients, service reps, workers, and guests.
- Maintain best-in-class telephone etiquette, customer service, and hospitality at all times.
- Provide appropriate guidance to clients, guests, and colleagues.
- Present a friendly, outgoing, energetic, and client service-oriented demeanor at all times.
- Provide assistance to walk-in clients by contacting one of the service reps or their manager, onsite.
- Build a rapport with guests and be able to multi-task.
- Register all incoming guests and notify the party of the guest’s arrival immediately via email or phone.
- Provide visitors Access Control ID badges, as required, and record on Daily Badge Issue Log.
- Provide temporary Access Control ID badges to employees or contractors who may have forgotten or not have one and add to their profile in the Genetec Enterprise Security System.
- Proficient in Microsoft Office, required.
- Solid organizational skills, required.
- Provide assistance with administrative duties as directed.
- Keep the Reception area clean and organized at all times.
- Ensure no eating or drinking occurs at the desk at any time.
- Must be comfortable sitting at the desk for the entire shift, except breaks and lunch or other work-related tasks.
General Services Requirements
- Assist caterer, onsite or external, with food delivery location and set-up.
- Contact catering to clean up after the meeting has ended.
- Inform facilities when maintenance is needed, such as light out, carpet spill or damage, walls or millwork, furniture-related issues.
- Inform Landlord via Aware work order for any building-related issues; restrooms, elevators, etc.
- Check Company entry doors for proper operation and report any malfunctions to facilities.
- Monitor CCTV for any unusual activity or propped doors and report immediately to facilities.
- Participate in annual Evacuation Drills and assist facilities in coordinating and recording data.
Preferred Skills
- CPR and First Aid certification.
Deliveries
- Provide access for mailroom deliveries, US Government Client, UPS, and FedEx.